Orbit Rings
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Orbit Rings
Orbit Rings has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Orbit Rings across 55 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDH
Darren H
1 reviews | Active since Jan 2020
16 Sept 2025, 16:35
Orbit ring slightly damaged.
I ordered a beautiful resin ring from Orbit, from the pictures it looked like the perfect piece, recieved it after a few weeks and after I opened it i was absolutely gutted.. the ring has a few small chips out the side and not polished properly and looks absolutely nothing like the picture. The purple dye in the ring is so little and just doesn't look like any effort was put into it. Very disappointed. Wouldn't recommend.
Helpful (0)
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Darren H
1 reviews | Active since Jan 2020
16 Sept 2025, 16:35
Orbit ring slightly damaged.
I ordered a beautiful resin ring from Orbit, from the pictures it looked like the perfect piece, recieved it after a few weeks and after I opened it i was absolutely gutted.. the ring has a few small chips out the side and not polished properly and looks absolutely nothing like the picture. The purple dye in the ring is so little and just doesn't look like any effort was put into it. Very disappointed. Wouldn't recommend.
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Replies (0)JO
Jeandre O
1 reviews | Active since Jan 2020
5 May 2025, 15:23
Excellent customer service!
The customer service is amazing! They were extremely quick and fast to respond when it came to my order. The website is really well done and so far overall I am really impressed with them
Helpful (0)
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Christelle K
1 reviews | Active since Jan 2020
13 Mar 2025, 08:51
Disappointing Experience with Orbit Rings
My husband and I exchanged vows on December 14, 2024, and I was thrilled to find the perfect black wedding band on Orbit Rings' website - the Black Damascus. The ring arrived on time, and initially, it looked stunning. However, after just three months, the ring's beauty faded, and it now appears cheap and worn out. I shared my disappointment with Orbit Rings, but unfortunately, their response was underwhelming - a 10% discount. I'm not seeking compensation or a resolution; instead, I want to caution others to thoroughly research and choose their "forever ring" wisely.
Helpful (0)
|Replies (0)CK
Christelle K
1 reviews | Active since Jan 2020
13 Mar 2025, 08:51
Disappointing Experience with Orbit Rings
My husband and I exchanged vows on December 14, 2024, and I was thrilled to find the perfect black wedding band on Orbit Rings' website - the Black Damascus. The ring arrived on time, and initially, it looked stunning. However, after just three months, the ring's beauty faded, and it now appears cheap and worn out. I shared my disappointment with Orbit Rings, but unfortunately, their response was underwhelming - a 10% discount. I'm not seeking compensation or a resolution; instead, I want to caution others to thoroughly research and choose their "forever ring" wisely.
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Replies (0)ET
Edané Terblanche
1 reviews | Active since Jan 2020
4 Mar 2025, 07:22
Wrong size and lack of communication
Ring sizes and measurements do not correlate. We had to buy a second ring because the first one was not the correct size, according to the measurements on the site. The design and engraving were beautiful, but we had to pay for the same ring twice (even though slightly discounted). Communication also leaves a lot to be desired.
Helpful (0)
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Edané Terblanche
1 reviews | Active since Jan 2020
4 Mar 2025, 07:22
Wrong size and lack of communication
Ring sizes and measurements do not correlate. We had to buy a second ring because the first one was not the correct size, according to the measurements on the site. The design and engraving were beautiful, but we had to pay for the same ring twice (even though slightly discounted). Communication also leaves a lot to be desired.
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Replies (0)CA
Claire A
1 reviews | Active since Jan 2020
12 Feb 2025, 12:03
Poor customer service
I ordered a ring on 21 December 2024 and as per the tracking it was estimated to be delivered between 25 December and 20 January. I completely understand that they were closed for the holidays as most companies. What really upset me was the poor communication. I had to ask for updates and this is how it went: on 7 Jan I requested feedback and I was advised that the ring was still being manufactured and would be shipped in tje following week. On 20 Jan I still haven't received any updates or ring, I again contacted them requesting feedback. On 21 Jan they advised that the ring was shipped with the tracking number. I received the ring on 22 Jan, unfortunately it was to big and I submitted a return form to get a smaller size. I paid the courier and the ring was picked up the same day. On 27 Jan I followed up if they received the ring as I haven't received any communication back. They confirmed that the ring was received and that the new ring would be shipped on 28 Jan. By 31 Jan I haven't received a tracking number, any feedback or the new ring, I once again asked for feedback, no response. On 3 Feb I messaged again asking for feedback. I was advised that the new parcel was not shipped since they waited for the old parcel to be returned (keep in mind they confirmed that they received the old parcel). I queried this and was then advised that the ring would be shipped on 4 Feb. On 4 Feb I received a sms stating that my ring was shipped, I tracked the shipping number and it stated that it was already delivered. I messaged The Courier Guy and queried this only to be informed that Orbit Rings hasn't shipped the ring yet and sent me the old way bill number so it seems as though it was shipped. I sent this to them and only after that the parcel was shipped and I received the correct way bill number. All and all I am extremely disappointed with the service I received as I asked multiple times for updates since their website doesn't work. I would definitely NOT recommend Orbit Rings unless the product you want is worth all the trouble. I wish I read the reviews before purchasing the ring. Then I would have seen the poor service and that you can get the exact same rings on Temu for R130.
Helpful (0)
|Replies (0)CA
Claire A
1 reviews | Active since Jan 2020
12 Feb 2025, 12:03
Poor customer service
I ordered a ring on 21 December 2024 and as per the tracking it was estimated to be delivered between 25 December and 20 January. I completely understand that they were closed for the holidays as most companies. What really upset me was the poor communication. I had to ask for updates and this is how it went: on 7 Jan I requested feedback and I was advised that the ring was still being manufactured and would be shipped in tje following week. On 20 Jan I still haven't received any updates or ring, I again contacted them requesting feedback. On 21 Jan they advised that the ring was shipped with the tracking number. I received the ring on 22 Jan, unfortunately it was to big and I submitted a return form to get a smaller size. I paid the courier and the ring was picked up the same day. On 27 Jan I followed up if they received the ring as I haven't received any communication back. They confirmed that the ring was received and that the new ring would be shipped on 28 Jan. By 31 Jan I haven't received a tracking number, any feedback or the new ring, I once again asked for feedback, no response. On 3 Feb I messaged again asking for feedback. I was advised that the new parcel was not shipped since they waited for the old parcel to be returned (keep in mind they confirmed that they received the old parcel). I queried this and was then advised that the ring would be shipped on 4 Feb. On 4 Feb I received a sms stating that my ring was shipped, I tracked the shipping number and it stated that it was already delivered. I messaged The Courier Guy and queried this only to be informed that Orbit Rings hasn't shipped the ring yet and sent me the old way bill number so it seems as though it was shipped. I sent this to them and only after that the parcel was shipped and I received the correct way bill number. All and all I am extremely disappointed with the service I received as I asked multiple times for updates since their website doesn't work. I would definitely NOT recommend Orbit Rings unless the product you want is worth all the trouble. I wish I read the reviews before purchasing the ring. Then I would have seen the poor service and that you can get the exact same rings on Temu for R130.
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Replies (0)JB
Johann Brümmer
1 reviews | Active since Jan 2020
4 Feb 2025, 12:46
Same items found on Temu for less than R100.
You can buy the exact same rings on Temu for about R100. I paid R1440 for my ring from Orbit called "Celtic Gold", and it's sold on Temu right now for R89. You are welcome to go and look for yourself.
Helpful (0)
|Replies (0)JB
Johann Brümmer
1 reviews | Active since Jan 2020
4 Feb 2025, 12:46
Same items found on Temu for less than R100.
You can buy the exact same rings on Temu for about R100. I paid R1440 for my ring from Orbit called "Celtic Gold", and it's sold on Temu right now for R89. You are welcome to go and look for yourself.
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Replies (0)JC
James C
1 reviews | Active since Jan 2020
4 Feb 2025, 11:33
Fantastic service
I recently purchased the Apex Card Wallet from Orbit Rings, and I couldn’t be happier with my decision! From the moment I unboxed it, I was impressed by the premium craftsmanship and attention to detail. The combination of genuine leather and durable aluminum gives it a sleek yet sturdy feel, making it both stylish and functional. One of my favorite features is the pop-up card holder—it’s incredibly smooth and allows quick access to my cards without any hassle. The RFID/NFC protection is another great addition, giving me peace of mind that my information is safe from electronic theft. The wallet is slim and compact, yet it holds all my essential cards perfectly. The money clip is a great bonus, securely holding my cash without adding bulk. It’s the perfect minimalist wallet for everyday carry! Not only is the product fantastic, but the customer service was excellent too. My order arrived quickly, and the packaging was top-notch. Overall, I’m thoroughly impressed with the Apex Card Wallet and highly recommend it to anyone looking for a stylish, secure, and practical wallet. - James Carter
Helpful (0)
|Replies (0)JC
James C
1 reviews | Active since Jan 2020
4 Feb 2025, 11:33
Fantastic service
I recently purchased the Apex Card Wallet from Orbit Rings, and I couldn’t be happier with my decision! From the moment I unboxed it, I was impressed by the premium craftsmanship and attention to detail. The combination of genuine leather and durable aluminum gives it a sleek yet sturdy feel, making it both stylish and functional. One of my favorite features is the pop-up card holder—it’s incredibly smooth and allows quick access to my cards without any hassle. The RFID/NFC protection is another great addition, giving me peace of mind that my information is safe from electronic theft. The wallet is slim and compact, yet it holds all my essential cards perfectly. The money clip is a great bonus, securely holding my cash without adding bulk. It’s the perfect minimalist wallet for everyday carry! Not only is the product fantastic, but the customer service was excellent too. My order arrived quickly, and the packaging was top-notch. Overall, I’m thoroughly impressed with the Apex Card Wallet and highly recommend it to anyone looking for a stylish, secure, and practical wallet. - James Carter
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Replies (0)CT
Cindy T
1 reviews | Active since Jan 2020
4 Feb 2025, 11:18
Best Vellies Ever – Comfort, Style & Quality!
I recently bought a pair of Vellies from Orbit Rings, and they are hands-down the best I’ve ever owned! The leather is top-notch, soft yet durable, and they molded perfectly to my feet within a few wears. You can feel the craftsmanship in every stitch. What sets these Vellies apart is the comfort – the fit is spot on, and the sole provides great support, making them perfect for all-day wear. Whether I’m dressing up or going casual, they match any outfit effortlessly. On top of that, customer service was fantastic! My order arrived quickly, beautifully packaged, and exceeded my expectations. If you’re looking for a pair of authentic, high-quality Vellies, Orbit Rings is the place to go!
Helpful (0)
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Cindy T
1 reviews | Active since Jan 2020
4 Feb 2025, 11:18
Best Vellies Ever – Comfort, Style & Quality!
I recently bought a pair of Vellies from Orbit Rings, and they are hands-down the best I’ve ever owned! The leather is top-notch, soft yet durable, and they molded perfectly to my feet within a few wears. You can feel the craftsmanship in every stitch. What sets these Vellies apart is the comfort – the fit is spot on, and the sole provides great support, making them perfect for all-day wear. Whether I’m dressing up or going casual, they match any outfit effortlessly. On top of that, customer service was fantastic! My order arrived quickly, beautifully packaged, and exceeded my expectations. If you’re looking for a pair of authentic, high-quality Vellies, Orbit Rings is the place to go!
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