Active since Mar 2021
Extreme delay in delivering items purchased. Refusal to send to Post Net at my request as I am single and have no one at home to receive the parcel Despite my informing them of my cell phone number, originally typing it as +27 with the following 9 numbers and finding that on their form the last two digits were omitted due to lack of space, I then submitted the number starting with a zero. They said that they could not contact me due to a so called incorrect number, but they did not check their emails from me to see the advice of the number starting without the +27 and stating it to begin with a zero. They now demand extra payment for delivery despite the fact that delivery / courier fee charges were paid when making the purchase. I have found them to be extremely obstructive and not user friendly. The old adage is that the customer is the person to be considered first. Not the case with S & H Electronic Services
IF I HAVE PAID WISE MOVE COURIER TO BRING MY GREAT DANE TO ME WILL I GET REFUNDED IF MY GREAT DANE WAS NOT DELIVERED
ON SATURDAY THE 13TH JULY 2024 I CONTACTED DOGGY HAVEN PETS KENNE. AND PAID GLEN HARRIS IN FULL FOR A GREAT DANE THAT I CHOSE. I ALSO PAID THE COURIER COMPANY WISE MAN IN FULL PLUS THE INSURANCE FOR THE DOG WHICH WAS SUPPOSED TO BE REFUNDED. DOG WAS PROMISED TO ARRIVE AT 1PM THEN CHANGED TO 4PM TODAY THE 17TH JULY 2024. MR HARRIS IS NOT ANSWERING HIS PHONE AND DURING THE TIME WHEN MAKING ARANGEMENTS HE WAS EXTREMELY RUDE. I HAVE NOTICED THAT THE SAME DOG CALLED ATENEA HAS BEEN ADVERTISED ON HIS WEB SITE AGAIN. PLEASE HELP
Both A-Rewards.co.za as well as Customer care at MTN deliver non- existent service. They do not care about their customers at all
I was led to believe that the following contracts My_MTNChoice_40GBCustomer SIM Only 27635359595 and My MTMChoice Flexi 220 – 24 Months SIM Only 27732459595 sold to me by telephone on 4 February 2021 would reduce my cellphone costs. Instead it practically trebles them!!!! I received the sim cards on 10 February 2021 and returned the same two sim cards to the MTN Branch at Hemingways Mall on 11 February 2021. Reference: SR # 1-3833524087 I am now faced with the Statements and Invoices despite not having made use of the sim cards at all and having returned them within one day of receiving them. I need your assistance to cancel the contract with effect 11 February 2021. I returned the SIM cards to the MTN Branch at Hemingways Mall on 11 February 2021 and have yet to have any response. I also sent a full email with all the details to Sunisha Ramdass at MTN Telesales Indirect, the person who sold the contract to me but despite using the email address sunisha.ramdass@a-rewards.co.za I keep on receiving notification that the email is undelivered. Attempting to contact via the telephone number 031 533 300 has also been unsuccessful. I was bamboozelled by the telephone call on 4 February 2021. People are misled by these types of calls.
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