BN
Bonginkosi N
Active since Mar 2021
4
Reviews
0
Industries
Reviews
4 reviews25 months ago
OnAir decoder not working.
OnAir TV sold me a decoder in October 2023, when I tried to activate it with DStv they told me the decoder is registered under someone else's name. I have contacted OnAir several times with no success, they kept on promising to escalate the matter but no assistance I have received from them. This is so frustrating for me because I am paying for the decoder but I can't use it. Please kindly assist me with the matter Peter.
56 replies
36 months ago
****: COLOUR CORRECTOR
I ordered 3 color correctors for R700. 00 in December 2022 till to date I have not received it. I've sent several emails to Laura enquiring about my order but she has never responded. THIS IS A ****, DO NOT BUY FROM THESE *****STERS!
0 replies
50 months ago
Policy
Had a good experience and the consultant was very friendly... Hopefully they'll be nice to me even when I'm logging a claim.
53 replies
62 months ago
Rain poor customer care.
Hello Peter. I purchased an unlimited 4G package from rain which costs R479. 00 upfront payment. After making online payment I had to Rica the sim card that I also bought from them, and that's when I started experiencing problems as there are complicated steps that I have to complete including uploading proof of address, ID smart card and live face recognition. I sent them a text explaining my problem and I received an automated response stating that they will contact me within 24hrs of which they never did. After that I have sent them quiet a number of text and emails but my problem has not been resolved yet. I have also called them several times, and every time I call they promise to resolve my problem and to call me back within 24hrs but they have never called me. It has been a week now trying to get assistance with failure. I have even asked them to refund me but they refused, now I don't know what to do because I have paid for the service but I can not enjoy benefits. Please kindly assist Bonginkosi Ntuli Rain order number : 2389292 Sim plan: unlimited 4G
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)