Active since Mar 2021
Great company to do business with. The Whatsapp contact (Michaela)gave the transaction a supportive and personal touch. Reasons I didn't rate them a 5 was because firstly I had to tell them I had paid by EFT two days earlier and they should release my order. (I did include their reference number in my payment.) Secondly, the number they provided for the courier company was incorrect and I had to find the number on the internet myself. After that the deliver was fast and the received items were as I ordered.
I bought a set of lathe cutting tools on 26 July 2022. when enquiring about my purchase on 12 August 2022 I was told that they were burgled and my package was not traceable. R1200 lost to bad choice of company. Please do not use this supplier.
I bought a 3.5m Augusta Gazebo from Patio Lace in April 2019. My property needed some reconstruction to accommodate the gazebo so it stood in my garage for the best part of two (2) years. After completion of the 3.7m base in March 2021 we opened the well packed gazebo just to find the that we had received a 3m one. I phoned Adrian at Patio Lace to tell him of the dilemma. After a few checks to confirm my order, he honoured our ageement and replaced the items needed to upgrade the gazebo within a week. Dont need any more proof that this company appreciates their customers and is serious about business.
Michelle was very professional and knowledgeable. A very nice experience all round