HL
Henrietta L
Active since Mar 2021
57
Reviews
0
Industries
Reviews
57 reviews4 months ago
Poor service- no response after 4 letters.
I have changed my bank account and was told to send the new details to 10x by the 17th December 2025. I sent my ID and a certified copy of the bank details to lbagus@10x.co.za -Lindsey Bagus. To date I have had no information in spite of 4 letters and a call. However, money has disappeared from my account today. I am being targeted with poor service for complaining but I can't get my money out of them. Be warned customers- they do not offer financial advice. They have consultants. They also solicit reviews as you will find if you scroll through some of these reviews. One man says he received 5 requests for a review on hellopeter. I have no option but to get SAPS to investigate what is going on.
106 replies
12 months ago
Disgusting lack of service
This company has gone from selling me the wrong product to not responding to my enquiries. I want to start the road to the constitutional court but 10x won't respond to my enquiry which I must do.
348 replies
15 months ago
Bridgetown PDSA rocks
The last week has been a nightmare with my darling cat, Daniel having a mysterious illness that saw him groaning loudly all the time. I am unemployed so I went to the PDSA. I have used them before, and I am always amazed at the service and skill of the professionals there. Not only did they give Daniel a thorough check with blood work and x-rays, but they also gave a diagnosis. Then they took care of me. I am a diabetic and, in my rush, to get to the PDSA I forgot to have breakfast. I was dizzy and weak. They offered me a delicious, sweet coffee, food if I wanted it and a private place to sit while I found my bearings. I truly cannot say enough good of them. Karriem was our nurse- highly skilled and passionate about animals. I did not get the vet's name, but she took care of me and Danny. Now Danny is on the mend. Thank you PDSA. You rock.
0 replies
15 months ago
Furious customer.
I need someone who knows this product to call me urgently on 0625080454. I need to update my details and change my plan to R399 pm at 50/25 mbps. Mweb took 1 month to get back to me. My financial situation has changed. I currently pay R 609 for this same plan. I am very angry and disappointed. Mweb took a month to call me and changed me a penalty for not paying even more as I had not received an updated account. If they cannot help me at in good time this month I will drop them regardless and they can fetch their equipment. Today a service person called and **** or did not know about the lower fee,
0 replies
16 months ago
Angry and disappointed- no service
I have been trying to get hold of Mweb on their call centre for over a month. The speeds I am getting are not the speeds I pay for.' I wish to make changes to my account but cannot get into the internet function because after many years I do not have access to my user name or password. I am deeply disappointed in this company and ask that a service agent should contact me on lundallh@gmail.com asap
56 replies
18 months ago
10x Dangerous game by Lindsey Bagus
I have had a nightmare of 3 weeks duration trying to get Lindsey Bagus to understand what I need and answer correctly. She will not transfer me to their accountant who should be able to answer correctly. It has become a cat and mouse game where she frustrates e by ignoring the essence of my question and answers with the same old template. I have had problems with this company from day 1 but I am stuck with it because of legislation. Please be warned that they have sales people not financial advisors. Lindsey also vets all reviews from hellopeter seeing that they are removed regardless of the impact on the client. I ask that the accountant for Living Annuities should call me on 0737265433 as I have spent so uch time and money on this query. Bagus does not understand what I am asking so please do not have her call me. It is causing stress and worry. My name is Henrietta Lundall
0 replies
18 months ago
Cold shoulder from 10x due to complaining about poor service
I've waiting 3 days and several attempts to call on their call centre. I don't have a lot of money or data. Ms Bagus is victimising me because I have problems with their company. There CEO should be informed. Kindly pass this letter on to the CEO Lindsey Bagus - clientsupport@10x.co.za>
0 replies
19 months ago
FNB fails ***** victim
In September as a freelancer I was cruelly ****med of almost 30000ZAR. I was told by the Kenilworth branch to report it to ***** services at fnb and that they had 30 working days to resolve the matter. I waited patiently but anxiously. The only feedback I got was that Sibisio one of my assigned ***** investigators was on leave, He left me two names but neither Euphonia or MS Mallgass responded to my queries for an update. There wasn't the slightest speed around the case. In fact the imp**** that I has been in cohoots with the ****mers. It was a new **** and Linkein and Capitec have already warned their users but fnb is still lagging. I have a family and need to know how they will help us till my next job pay out or consolidated all my debt and let me write this off as a loss. Either way life does not stand still and after 30 years of loyalty this is what I get. This afternoon they sent me 5 noreply answers with a number that does not address *****. That the letters were sent one after the other at top speed meant that they were having me on. According to their rules they have no more time to address the case. I would like this letter to reach their management as it is a very serious dereliction of duty.
53 replies
20 months ago
Ferushka shines
This good review is for Ferushka at Mweb. This young lady has a heavy workload but answered in good time.
0 replies
21 months ago
Health Fayre
I've shopped at Health Fayre for fifteen years. Ann- the owner is a blessing. Not only does she have a wealth of knowledge you can also rely on her to go the extra mile. When my young daughter died Health Fayre was my safe place for a compassionate ear and gentle products. I highly recommend this Health Store
0 replies
Review Distribution
5 Star
23 (40.35087719298246%)
4 Star
2 (3.508771929824561%)
3 Star
0 (0%)
2 Star
2 (3.508771929824561%)
1 Star
30 (52.63157894736842%)