PW
Pal W
Active since Mar 2021
2
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2 reviews18 months ago
Great start, disappointing end
Be very careful when dealing with this workshop. Take nothing away from the desk staff they are welcoming. Arthur on the other hand is initially professional and courteous until you have a complaint and then he becomes dismissive. He cut my complaint call short saying “I have a client who just walked in” as though I myself am not a client. This treatment I did not receive before I made payment. Their mechanics broke my intake pipe during repair. It had no damages when I put the car in as I had checked the day before repairs began. Additionally it was not quoted in the diagnostics to show that there was no fault. When I brought this up Arthur he initially said it’s not a problem and does not affect the car. I then researched and sought a second opinion and it was brought to my attention that this can cause problems with engine in the long run. I then came back to Arthur and he simply denied everything and was very dismissive. Gross violation of consumer rights as such a situation requires the service provider to make amends. I will file a complaint to that effect.
0 replies
62 months ago
SCAM ALERT
Mukuru Yeoville is a shocker. I witnessed first hand tellers on their phones while servicing customers. As If that’s not enough the cashiers are involved in some form of fraud on cash transactions through a counting trick scam. I went in today and was served by a lady named Salome. At first she sent me away to get a proof of residence which was not written as a requirement in the SMS. On my return she separated my money into two batches. She counted the first amount in front of me and then handed me the second batch to count for myself. As I focused on counting she took R1000 from the first batch and then put the money together and handed it to me R1000 short. When I came back to complain they first locked the door and then when they opened they were very aggressive for no reason. Unacceptable for an FSP and ruining WorldRemit reputation. PLEASE STAY AWAY
106 replies
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