TG
The Garage Sandton
Unclaimed Business
TG
The Garage Sandton
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Claudette V
1 reviews | Active since Jan 2020
6 Feb 2025, 12:26
Dishonest and Disrespectful to owner of car and owner's property
I took my car to “The Garage” in Sandton earlier this morning for a service but decided to go fetch my car as I didn’t want to proceed with the service. The reception lady stamped my book without servicing my car and I told her to just leave it because of the limited spots in a service book and she just grabbed the book and scratched it out with her pen. I told the manager about this and he said its my fault. Its not my fault… They stamped my book without servicing my car and how can I sell my car with a unsteady service record in the service book? Firstly – Don’t lie and stamp someone’s book when you didn’t do a service… You are a RMI dealership! Secondly, don’t damage someone else’s property!!
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Claudette V
1 reviews | Active since Jan 2020
6 Feb 2025, 12:26
Dishonest and Disrespectful to owner of car and owner's property
I took my car to “The Garage” in Sandton earlier this morning for a service but decided to go fetch my car as I didn’t want to proceed with the service. The reception lady stamped my book without servicing my car and I told her to just leave it because of the limited spots in a service book and she just grabbed the book and scratched it out with her pen. I told the manager about this and he said its my fault. Its not my fault… They stamped my book without servicing my car and how can I sell my car with a unsteady service record in the service book? Firstly – Don’t lie and stamp someone’s book when you didn’t do a service… You are a RMI dealership! Secondly, don’t damage someone else’s property!!
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Pal W
1 reviews | Active since Jan 2020
21 Oct 2024, 11:42
Great start, disappointing end
Be very careful when dealing with this workshop. Take nothing away from the desk staff they are welcoming. Arthur on the other hand is initially professional and courteous until you have a complaint and then he becomes dismissive. He cut my complaint call short saying “I have a client who just walked in” as though I myself am not a client. This treatment I did not receive before I made payment. Their mechanics broke my intake pipe during repair. It had no damages when I put the car in as I had checked the day before repairs began. Additionally it was not quoted in the diagnostics to show that there was no fault. When I brought this up Arthur he initially said it’s not a problem and does not affect the car. I then researched and sought a second opinion and it was brought to my attention that this can cause problems with engine in the long run. I then came back to Arthur and he simply denied everything and was very dismissive. Gross violation of consumer rights as such a situation requires the service provider to make amends. I will file a complaint to that effect.
Helpful (0)
|Replies (0)PW
Pal W
1 reviews | Active since Jan 2020
21 Oct 2024, 11:42
Great start, disappointing end
Be very careful when dealing with this workshop. Take nothing away from the desk staff they are welcoming. Arthur on the other hand is initially professional and courteous until you have a complaint and then he becomes dismissive. He cut my complaint call short saying “I have a client who just walked in” as though I myself am not a client. This treatment I did not receive before I made payment. Their mechanics broke my intake pipe during repair. It had no damages when I put the car in as I had checked the day before repairs began. Additionally it was not quoted in the diagnostics to show that there was no fault. When I brought this up Arthur he initially said it’s not a problem and does not affect the car. I then researched and sought a second opinion and it was brought to my attention that this can cause problems with engine in the long run. I then came back to Arthur and he simply denied everything and was very dismissive. Gross violation of consumer rights as such a situation requires the service provider to make amends. I will file a complaint to that effect.
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