TL
Tshepi L
Active since Mar 2021
2
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0
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Reviews
2 reviews4 months ago
Can i please get a loan car and if they can't fix my car they must escalate this issue
I trust this email finds you well. I am writing to formally request your assistance regarding ongoing issues with my financed vehicle. For the past six months, I have experienced persistent “speed limit failure” problems with the car, which have not been resolved despite multiple visits to BMW dealerships. When the problem initially started, I took the vehicle to BMW Club Motors. However, the issue continued, and after contacting BMW South Africa to express my frustration, I was advised to take the vehicle to a different dealership. I then took the car to BMW Menlyn, where they replaced a component on the steering wheel. Unfortunately, the same problem reoccurred within two days after each collection. On 7 October, I returned the vehicle to BMW Menlyn as the error continued to appear frequently. Since then, my car has remained with them. I have not been provided with a loan vehicle, and although the dealership has arranged to drive me to and from work, this solution is not practical. Over weekends or when I need to run personal errands, I am forced to use Uber, which has become costly and inconvenient. Given the extended duration of the repairs and the ongoing inconvenience, I kindly request your urgent assistance in ensuring that I am provided with a loan vehicle while BMW works on resolving the issues with my car. Your support in this matter would be highly appreciated, and I look forward to your prompt response.
0 replies
57 months ago
Extremely bad service ever
I'm very much disappointed with Debt busters I've been with them from 2016 and now I've finished paying my debit,am expecting them to email my clearance certificate of which is a problem Now.I have to buy 200 rand airtime to call them with any help. I don't see myself advising anyone to go to debt busters is the worst when it comes to their customers. I'm very angry right now.
106 replies
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