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Kobus S
Active since Mar 2021
2
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2 reviews31 months ago
Renault Kiger
Dear Mr Smal Below is a technical breakdown in response to the concerns on your vehicle: Paint defect • This model Paint code BIXYR= Grey K53 + Black C61 • The appearance of a metallic paint may vary over the length of a panel due to the reflection of the light on the surface of the paint • The paint flake may vary in size/shape, and this could affect the depth of the surface that the flake rests at, body contours could affect the resting position of the said flakes, both of these normalities could cause shading changes Rear boot lid repair • This repair was not carried out to an acceptable standard, and the repairer is willing to correct this. Over spray over the body of the vehicle • The same repairer needs to be addressed to correct the work as this is not a manufacturing fault. Rear bumper trim • This has been damaged due to incorrect cleaning and will need to be addressed with the party concerned. In conclusion we would like to confirm that Renault South Africa`s stance remains the same, we would be willing to arrange for the supplier to re-do the boot lid repair in order to bring the vehicle up to standard, however, we are not in a position to refund the cost of the vehicle. Should our response be unsatisfactory, you are entitled to refer the matter to the Motor Industry Ombudsman. Regards Millisha Wow, Thank you, this is the best report I’ve read in years, stunning educational information. I didn’t know this at all, little concerning as I’m in possession of an official document on your letter head as MOTUS and shocked that an order was issued by your Expert Grant to repair the paint work stating FACTORY PAINT DEFECT! If I stand in a court of law and the question to you, did you issue an order for FACTORY PAINT DEFECT what would be the answer? YES OR NO If I produce the document with a signature of my wife dated the 19th of January 2023 with a *****ulent signature done by a third party that’s being paid by the dealer/motus what would the answer be? YES OR NO. For future reference please advise your potential new clients that you use a third party that has full power to alter any signature to benefit the dealer. (TCF) this on a legal document re registrations. Alter signatures, request a 114 doc, complete the RLV and sign the forms by a third party without client's consent. I need you to understand that I wouldn’t make a statement or allegation if I don’t have the facts in writing or on hand. You see me as an uneducated low IQ person with no logic or integrity please don’t insult me with this EXPERT FINDINGS or the explanation on how paint works. The best part in your findings the rear apron needs to be rectified by the person who cleaned the part incorrectly, Again I’ve got this in mail format that the paint work gets cleaned with HANDY ANDY! Again, an insult towards me! • I need your EXPERTS to assist me with my business regarding restoration and paint work and if I may can, I use this pathetic excuse in your wording to my clients that the clouding and flaking, angles will show depending on the (body contours could affect the resting position of the said flakes, both of these normalities could cause shading changes.) • This again an insult, I’ll attach a picture for your perusal to view and your experts can tell me what’s depth! Try …… you give me the figure all round! Or should I tell you what our standard is! • Look at the pictures and tell me in your own words via your panel of experts that I don’t know what I’m talking about, do you really think that I’ll waste my time with MIO. • A reminder I have this as mentioned in BLACK AND WHITE! • Honestly, I don’t care about the **** BRAND AFTERSALES CUSTOMER SERVICE, CUSTOMER EXPERIENCE Renault or you or your brand, the mere fact that your panel of EXPERTS insulted my intelligence! • You’ve risked my wife’s life with a suspension that wasn’t torqued to spec. Thank you for your excellent email with the shotgun curve ball in my Favour. Tell your expert to grow Bols! Kobus Smal
0 replies
61 months ago
Lindi Watson.
After signing a lease agreement back in 2013,i was warned by the previous parties and tenants about the bad service provided, 2020 Covid had a huge inpact on the economy and various companies struggled yo stay adrif, yet my lease was Altered and strict rules apply, as we know the SA economy is failing and most tenants suffer to keep up, well my notice was delivered and 30days given to vacate the property, the repairs done by the so called experts is appauling and surely this will be for my account, Lindy Watson has had a personal vandetta against me, and the constant demands with, our lady forgot to pay your utility bills inbtime was for my account, the geyer replacement, my account, the roof repair and water damaged was done by grade 2's, ive spend thousands on repairs, electrical, new lights not globes but lights, painted the house, added a patio, trimmed the trees, yet i was treated like white trash. Would i recommend you NO! FOR THE NEW TENANTS, YOUR VIEWING TIME CAN ONLY TAKE PLACE ONCE MY INSPECTION IS DONE, AND MY DEPOSIT REFUNDED IN FULL. ASK Jeremy when is his in tentions to fix the sliding doors fron 6 years ago thats still not attended to.
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