Active since Mar 2021
I am very disappointed with the services of RMS. I topped on electricity January 5th - I made 2 payments, both equivalent to R500. Only one payment was allocated, the other not. Called multiple times regarding the second payment, consultants kept advising me that it would be allocated in the next 24hrs... Each time given the same story. It's a week later and our electricity still has not been allocated. Apparently nobody from the finance department is reachable via cellphone/ landlines to escalate this allocation. Only via chats etc...actually shocking How pathetic! Another day goes buy, my electricity is running on low and still no electricity allocation made !
Mc Donald's Columbine Square I ordered 2 Grand Chicken Spicey Meals and was quite disappointed in the quality of the meals - Lettuce looked old and soggy - No tomato - Very little sauce - Buns was hard - Fries were hard and tasted like cardboard Unfortunately, had to throw the meals away and make something for lunch instead. This is very tiresome as this has happened countless times - I've had enough and must highlight this .
Currently visiting the Mount Amanzi Resort , went to the hot pools which closes at 10. Property caretaker asks us to leave , bearing in mind we don't have our phones to check the time and in this regard expecting to be told respectfully to please leave the pool as it is past hot pool availability times. Instead we got told that throughout the the day there are over 50 people in the pool and with us staying longer in the pool we will get a skin irritation "due to people peeing in the pool". Also , only addresses us in Afrikaans and speaking to us in a condescending tone which is also received as being racist. Not happy with this disrespect ! Resort requires new management that is fair to all races and not intrenched with the old times of superior behavior.