RG
Riyaaz G
Active since Mar 2021
4
Reviews
0
Industries
Reviews
4 reviews46 months ago
Shawn from Fly.cool Excellent customer service /care
I had plenty issues with my Fibre installation because of an in flight installation that was pending... Spoke to Webafrica and vumatel they couldn't help me for some reason... Don't know how those sales assistants go the jobs but anyway...I finally got referred to Fly.cool through a family member and the guy that helped me was absolutely fantastic, very professional and he knows a lot about his work... His customers service is 5 stars and he gave me a 120% effort to helping me solve the issue I had... I'd Like to thank you so much Shawn from fly.cool I really appreciate all the efforts and hard work you put in to making me a very happy customer....
0 replies
46 months ago
Vumatel
Rubbish and pathetic customer service... They cannot help me with the issue I'm having, spoke to many different sales consultants and they all keep putting the phone down in my ear...i have a in flight installation apparently I asked them to canceled it they said I have to ask the service provider that I'm with which is fly cool they emailed vumatel a couples the said it should be done in 72 hours we past that allocated time and nothings happened, still no installation its bad at the end of the day the service providers lose customers /sales because of vumatels horrible service....!!!
134 replies
46 months ago
Vumatel / Webafrica the worst service and customer care.....
Applied for Fibre but nothing has been installed and I've been waiting damn it...I'm so ****ed it's absolute bad service cause there's no direct contact number for Vumatel and they are the ones installing in my area no customer care at all tried searching for a contact number nothing csme up only the service providers such as webafrica, afrihost, frogfoot, flycool etc this pushed me so far that I want to cause my application but that cannot be done even I spoke to 4 different sales consultants and they cannot help me they keep on transferring to someone else it's so unprofessional... Tried moving to another service because nothings happening regarding my Fibre installation the it says the following problem exists :This location has an in flight installation order with another ISP. You may not place an order for this address. This rubbish... Cause no one can help me.....after speaking to Mandy, Glen, Danny, Awonke, Warren and Veronica no one can nothings been done about my issue🤷🏾♂️😠😠
134 replies
61 months ago
FastNet Pathetic Customer service
There consumer service is pathetic... And they are ripping customers off on there prices....!!! The computers is slow and they not very friendly I wouldn't advise anyone to go there...
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)