MS
Merick S
Active since Apr 2021
16
Reviews
0
Industries
Reviews
16 reviews4 months ago
Poor Service
Poor customer service espwcially if theres an outage. Wasting time trying to get through to their contact centre. Promises to callback.
371 replies
10 months ago
Spec Savers Mall of the South...great service
Two weeks ago I damaged the frame on my glasses. I went to Spec Savers Cavendish to find out if they could assist in getting it repaired or replaced. After leaving my glasses there, I followed up a day later. They were not able to fix it. According to their feedback, there were unable get a new frame as there are no longer frames for my lenses, because I had my glasses for almost 2 years. Instead they recommended that I make an appointment for an eye test, as I may need new glasses. A week later while travelling to Johannesburg & contacted Spec Savers Mall of the South. They not only sourced & ordered a new frame in 3 days, but also had fitted my original lenses a day later. To Spec Savers Mall of the South....well done, fantastic service... To Spec Savers Cavendish, try to provide good service...not all customers are as oblivious as you think...
53 replies
10 months ago
Spec Savers Cavendish...poor service...
Two weeks ago I damaged the frame on my glasses. I went to Spec Savers Cavendish to find out if they could assist in getting it repaired or replaced. After leaving my glasses there, I followed up a day later. They were not able to fix it. According to their feedback, there were unable get a new frame as there are no longer frames for my lenses, because I had my glasses for almost 2 years. Instead they recommended that I make an appointment for an eye test, as I may need new glasses. A week later while travelling to Johannesburg & contacted Spec Savers Mall of the South. They not only sourced & ordered a new frame in 3 days, but also had fitted my original lenses a day later. How is it possible that Cavendish could not source the same frame but Mall of the South in JHB could? Is replacing a frame not viable business, or is it preference given to new business by rather recommending a new set of glasses to maximize profit? To Spec Savers Mall of the South....well done, fantastic service... To Spec Savers Cavendish, try to provide good service...not all customers are as oblivious as you think...
53 replies
12 months ago
Vuse Greed
I've been a loyal customer for over 10 years, moving from various devices to the Tyko. Today, 7th April I received feedback from 3 of your stores that I can no longer purchase Tyko coils, The stores advised they were told to return all coils to the warehouse as the non-disposable devices are no longer supported. I was told that I have to opt for one of the pod devices. This is extremely disappointing, that you're forcing customers to buy the pod devices. These pods are a huge *******; you end up spending more vs the refill bottles. I suppose that is the logic behind discontinuing the non-disposable devices. Poor business decision just lost you another log time customer. Ciao
116 replies
16 months ago
Rain - poor support as usual
Logged yet another support request after Rain had connectivity issues, yet again. Surprisingly had a call back within 15 minutes, feedback was that it would require Network Support to resolve. I should expect a call from them today. They called while I was the line with the previous support person and they promptly hung up after a few seconds, with an email confirming they tried reaching me and I was unavailable. I logged another support request on the router and on email and via the app, been waiting almost 4 hours for some sort of assistance.
504 replies
17 months ago
Rain Support is terrible
According to Rain, you should call if you have problem or use the router to log a support request or use rain.go. 1. How do you get through to someone when you're on hold for over 20 minutes? 2. You log a support request via the router which does not get responded tto, you don't get a support call 3. How do you use raingo if you're trying to get help with internet connectivity? So, you're left to struggle until you log a complaint on hellopeter, then you get some sort of help.
224 replies
17 months ago
Rain - Cancelling Contract
I've been trying to cancel one of my rain routers for a month now. When I eventually get through to your cancellations, they can't find my account or drop the call. Will someone from your cancellations department call me to finalize. I will not pay for any fees due to your inefficiency.
448 replies
18 months ago
Always delayed, alwa...
Always delayed, always excuses, never call back as promised
648 replies
20 months ago
"Realty Property" ****
Rental ****... larrysherman@realtyproperty.co.za From: larrysherman@realtyproperty.co.za To: merick254@yahoo.com Thu, Aug 29 at 6:40 PM Dear Applicant, Accept greetings from (142 Lansdowne Road, Claremont, Cape Town, Western Cape) and I hope this email finds you in good health. Thanks for your interest in Our 1 Bedroom Apartment. COST BREAKDOWN; -Processing / Admin Fee (850 ZAR Fully Refundable should applicant not find the apartment suitable for him/her). -Rental Fee *6,000 ZAR (utilities included except electricity which is prepaid). -Deposit Fee required: *8,000 ZAR, Payable Immediately after application has been approved. -FICA Verification Fee: 200 ZAR QUICK SPECS: The (142 Lansdowne Road, Claremont, Cape Town, Western Cape) is in close proximity to all your daily facilities: Bus route, taxi route and shopping centres. The apartment consists of 1 Bedroom, 1 bathroom, Secure Parking inside the estate, 24hr Security with gated electric fence, Open plan living area and kitchen is fitted with countertops, an oven with 4-plate gas stove and free fibre. Kindly complete the application form enclosed below and email alongside the following support documents; The following supporting documentation will be required for FICA purposes: EMPLOYED: • Fully Completed and Signed Application Form • ID Copy | Valid Passport and Valid Work Permit • Latest 3 Months Bank Statement Reflecting Salary • Latest 3 Months Payslips Kind Regards Mr. Larry Sherman Call +27843453170
0 replies
20 months ago
Eden Realty Groups / Eden Property Groups
**** Alert! From: adamcovington2020@gmail.com To: ******x@***xx.com Thu, Aug 29 at 3:30 PM Dear Applicant, Accept greetings from Eden Property Groups ,and hope this email finds you in good health. Thanks for your interest in Our Two Bedroom Apartment in Claremont,Cape Town COST BREAKDOWN; -Processing / Admin Fee (1000 ZAR Considered As part Rent After Approval of Applicant And Occupation of Apartment Or Fully Refundable should applicant not find the apartment suitable for him/her) -Rental Fee *7,200 ZAR (Utilities Included) -Deposit Fee required: *9,050 ZAR, Payable Immediately after application has been approved. Kindly complete the application form enclosed below and email alongside the following support documents; -3 Months bank statements/Latest pay slip -Copy of ID / Valid passport to process. NOTE: ALL DOCUMENTS SHOULD BE EMAILED DIRECTLY TO THE MANAGEMENT AT info@edenrealtygroups.co.za . Kind Regards, Eden Realty GROUPS/Director (Real Estate) OFFICE ADDRESS: *18 Queen Victoria Rd Claremont, Cape Town, 7708 Tel: 0764043870 / WhatsApp: 0764043870 Cell: 0 764043870 Management Email ID: info@edenrealtygroups.co.za . Website: https://www.edenrealtygroups.co.za
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (6.25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (93.75%)