Active since Apr 2021
I went to Nedbank at Middelburg mall in Mpumalanga. The best banking experience I ever had. This lady, Margaret, helped me so patiently and with utmost professionalism that I have never seen from a bank employee ever. That is a great branch, with the best staff, and the branch manager is just the best. The other staff members was very friendly and helpful. Nedbank, you can really give Mrs. Margaret a promotion and/or pay increase. She walked the extra mile to sort out all the issues on my account, and was just the best. She did not give up or became irate at all, (as I am not the easiest client at times), and she just was the best. I am impressed, really. Great branch, excellent staff, and Mrs Margaret is just such an excellent and professional addition to the Nedbank group. Great job guys, great job
What a joke... They refused to assist me with a warenty claim on a new car by the way. They also refused to follow their own policies to assist me. I had to contact head office and they got them to contact me and make arrangements. They did phone me and was to phone me back in regards with plans to fix my car and assist me with the isseus the new car has. That was in April. I am still waiting and now its June. I had to fix my car myself after a wire melted and I was stranded next to the road for 3 hours, had to pay a tow truck, had to pay an auto electrician R6.5k to fix my car, just because their service is up to ****. ? Just for you, and may your store burn down
So was irritated, tired and just had enough, had to go to the bank to sort out some stuff. Got to Capitec Bank in Ben Fleur area in Witbank, and the lady that helped me, (can not remember her name) made my bank experience worth it. She was highly professional and did everything possible to assist me with everything. She walked the extra mile and made my day. Thank you, sorry I can not remember your name mam, but thank you so much.