RW
RENAULT WITBANK
Unclaimed Business
RW
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSK
Sibongile K
1 reviews | Active since Jan 2020
3 Jul 2024, 07:09
Horrible service
I received the worst service from this branch. I called to book for maintenance for my car, I was told to bring it the following day in the morning which I did. When I fetched my car in the afternoon nothing was done. I was told all kinds of excuses, no one took accountability and they did not even care. I will never take my car to this branch ever again.
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Sibongile K
1 reviews | Active since Jan 2020
3 Jul 2024, 07:09
Horrible service
I received the worst service from this branch. I called to book for maintenance for my car, I was told to bring it the following day in the morning which I did. When I fetched my car in the afternoon nothing was done. I was told all kinds of excuses, no one took accountability and they did not even care. I will never take my car to this branch ever again.
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Nico S
1 reviews | Active since Jan 2020
28 Feb 2023, 18:47
poor service
Second hand car sales service is very poor have to phone them to find out after applying for finance to get feedback even if i was not approved it is still good salesman ship to give feedback very poor service guys
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Nico S
1 reviews | Active since Jan 2020
28 Feb 2023, 18:47
poor service
Second hand car sales service is very poor have to phone them to find out after applying for finance to get feedback even if i was not approved it is still good salesman ship to give feedback very poor service guys
0
Replies (0)ZS
Zandile S
1 reviews | Active since Jan 2020
31 Oct 2022, 15:40
Renault Witbank
I bought my car at NTT Bloemfontein on the 07th of January 2022 (Renault Sandero) and then mid July 2022 I took it for service at Eastvaal motors Witbank and on the 11th August 2022 in the morning it did not start when I was supposed to go to work and then I called my insurance they towed it to Eastvaal motors in Witbank it been 3 months now they haven’t fixed the car they have been making empty promises since from the 11th of august 2022 im struggling to go to work…it been 3 months of running after them daily and they busy making empty promises Tiny and his boss Philip I even went to have a meeting with him (Philip) having a hope that maybe after the meeting there will be a progress but even today im still waiting…they always promise to call tomorrow and never call I will be the one calling them sometimes I won’t be able to even get hold of them…im so tired of paying for the car that I am not using I have done 3 payments now…im struggling without this car these people need to start taking their customers very serious it’s too much now
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Zandile S
1 reviews | Active since Jan 2020
31 Oct 2022, 15:40
Renault Witbank
I bought my car at NTT Bloemfontein on the 07th of January 2022 (Renault Sandero) and then mid July 2022 I took it for service at Eastvaal motors Witbank and on the 11th August 2022 in the morning it did not start when I was supposed to go to work and then I called my insurance they towed it to Eastvaal motors in Witbank it been 3 months now they haven’t fixed the car they have been making empty promises since from the 11th of august 2022 im struggling to go to work…it been 3 months of running after them daily and they busy making empty promises Tiny and his boss Philip I even went to have a meeting with him (Philip) having a hope that maybe after the meeting there will be a progress but even today im still waiting…they always promise to call tomorrow and never call I will be the one calling them sometimes I won’t be able to even get hold of them…im so tired of paying for the car that I am not using I have done 3 payments now…im struggling without this car these people need to start taking their customers very serious it’s too much now
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Calvin
1 reviews | Active since Jan 2020
22 Apr 2022, 08:27
Renault Witbank
Very poor from Renault that i board my car Renault Kwid 1.0 2021 model 11months back on the 28 April 2021and i took it in for service and battery check as it hardly starts after a few minutes, i took my car in on the 7th April 2022 and only to 22 April 2022 they say the battery cant be replaced but its leaking acid, my car is my the dealer in Witbank and for 2 weeks im waiting on my car and a battery replacement but nothing. So now i must pay for the battery. How is this possible?
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Calvin
1 reviews | Active since Jan 2020
22 Apr 2022, 08:27
Renault Witbank
Very poor from Renault that i board my car Renault Kwid 1.0 2021 model 11months back on the 28 April 2021and i took it in for service and battery check as it hardly starts after a few minutes, i took my car in on the 7th April 2022 and only to 22 April 2022 they say the battery cant be replaced but its leaking acid, my car is my the dealer in Witbank and for 2 weeks im waiting on my car and a battery replacement but nothing. So now i must pay for the battery. How is this possible?
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Replies (0)cW
catrien W
1 reviews | Active since Jan 2020
15 Mar 2022, 13:34
Faulty Vehichle
Good day, I bought a car at Renault Witbank dealership in December 2021. It is a Renault Triber 2021 model. I am a widow who needs a reliable car to take me where I need to be. Like getting to work and taking my daughter to school every day. I am no expert when it comes to cars, but I really loved this car as it was also what I can afford. However, within the 1st week of driving the vehicle, I noticed that it refs extremely high and lost speed almost instantly. I went back to the dealership and told them about this and they reluctantly claimed that there was nothing wrong with the car. The frustration comes in when I am driving let's say at 100km/p, and reach an almost invisible steep, the car will literally lose momentum and drop its speed automatically. That time I am in a fast lane driving in bumper-to-bumper traffic. This causes havoc and panic, as I cannot always move from the fast lane into to slow lane at the speed it drops. They also told me in no uncertain terms that they cannot exchange the vehicle for me and if they do, I will have to fork out almost R2000 on top of the premium that I'm paying currently to afford another brand or model. This will then be so pricey for a second-hand car with a much older year value I was referred by a friend to lay my grievance to you and try and get some form of assistance with regard to this matter. Your prompt response will be highly appreciated Kind regards, Catrien De Wet
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catrien W
1 reviews | Active since Jan 2020
15 Mar 2022, 13:34
Faulty Vehichle
Good day, I bought a car at Renault Witbank dealership in December 2021. It is a Renault Triber 2021 model. I am a widow who needs a reliable car to take me where I need to be. Like getting to work and taking my daughter to school every day. I am no expert when it comes to cars, but I really loved this car as it was also what I can afford. However, within the 1st week of driving the vehicle, I noticed that it refs extremely high and lost speed almost instantly. I went back to the dealership and told them about this and they reluctantly claimed that there was nothing wrong with the car. The frustration comes in when I am driving let's say at 100km/p, and reach an almost invisible steep, the car will literally lose momentum and drop its speed automatically. That time I am in a fast lane driving in bumper-to-bumper traffic. This causes havoc and panic, as I cannot always move from the fast lane into to slow lane at the speed it drops. They also told me in no uncertain terms that they cannot exchange the vehicle for me and if they do, I will have to fork out almost R2000 on top of the premium that I'm paying currently to afford another brand or model. This will then be so pricey for a second-hand car with a much older year value I was referred by a friend to lay my grievance to you and try and get some form of assistance with regard to this matter. Your prompt response will be highly appreciated Kind regards, Catrien De Wet
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andries N
1 reviews | Active since Jan 2020
17 Jun 2021, 13:37
***** Renault Witbank
What a joke... They refused to assist me with a warenty claim on a new car by the way. They also refused to follow their own policies to assist me. I had to contact head office and they got them to contact me and make arrangements. They did phone me and was to phone me back in regards with plans to fix my car and assist me with the isseus the new car has. That was in April. I am still waiting and now its June. I had to fix my car myself after a wire melted and I was stranded next to the road for 3 hours, had to pay a tow truck, had to pay an auto electrician R6.5k to fix my car, just because their service is up to ****. ? Just for you, and may your store burn down
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andries N
1 reviews | Active since Jan 2020
17 Jun 2021, 13:37
***** Renault Witbank
What a joke... They refused to assist me with a warenty claim on a new car by the way. They also refused to follow their own policies to assist me. I had to contact head office and they got them to contact me and make arrangements. They did phone me and was to phone me back in regards with plans to fix my car and assist me with the isseus the new car has. That was in April. I am still waiting and now its June. I had to fix my car myself after a wire melted and I was stranded next to the road for 3 hours, had to pay a tow truck, had to pay an auto electrician R6.5k to fix my car, just because their service is up to ****. ? Just for you, and may your store burn down
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busi M
1 reviews | Active since Jan 2020
25 Jul 2019, 10:06
POOR SERVICE AT RENAULT DEALERSHIP IN WITBANK eMalahleni
I TOOK MY CAR THERE A FEW MONTHS AGO FOR A MAJOR SERVICE AFTER HAVING SERVICED THERE FOR YEARS , AND LATER ON FOUND THAT MY OIL HAS BEEN MIXED WITH WATER TO MY HORROR POST SERVICE AND NOW MY CAR HAS BEEN MALFUNCTIONING EVER SINCE SO DISSAPPOINTED
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busi M
1 reviews | Active since Jan 2020
25 Jul 2019, 10:06
POOR SERVICE AT RENAULT DEALERSHIP IN WITBANK eMalahleni
I TOOK MY CAR THERE A FEW MONTHS AGO FOR A MAJOR SERVICE AFTER HAVING SERVICED THERE FOR YEARS , AND LATER ON FOUND THAT MY OIL HAS BEEN MIXED WITH WATER TO MY HORROR POST SERVICE AND NOW MY CAR HAS BEEN MALFUNCTIONING EVER SINCE SO DISSAPPOINTED
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Replies (0)