SC
shandre C
Active since Apr 2021
2
Reviews
0
Industries
Reviews
2 reviews3 months ago
False advertising
So today is the 8th of Jan ushaka site shows that there is a special for the aquarium only R120+ get to the ticket stand she tells me the special is at half past 3 after all the shows now imagine paying R200+ just to go to the aquarium for 1 and a half hours the website said nothing about the aquarium only starting at half 3 i could have taken my children somewhere else the prices are ridiculously high one would swear they giving us a fish to take home 😒
0 replies
10 months ago
SHEIN MUST DO AWAY WITH BUFFALO.
I am writing to express my deep frustration with the ongoing issues I’ve experienced ever since Buffalo received my Shein order for delivery. On the 30th of June, I received a notification stating that Buffalo would deliver my order. However, they never arrived. The reason provided was that my cellphone number was incorrect. Unfortunately, the Shein app would not allow me to update my phone number, stating it was already in use. As a result, I disabled all cellphone notifications and re**** on email for updates. Despite this, Buffalo was still expected to deliver the parcel to my address. They claimed to have tried calling me, but never actually came to my home. Instead, they repeatedly sent messages saying I would be charged for a failed delivery due to the incorrect phone number. On the 1st of July, I called Buffalo nine times. On the 9th attempt, a representative finally assisted me. She helped me update my cellphone number and confirmed that there would be no additional delivery charge since the error was on their side. She also informed me that my parcel would be delivered on the 2nd of July. However, at approximately 5:45 PM on the 2nd of July, I received another notification, this time on the correct cellphone number, claiming that delivery could not be completed due to an incorrect number. Yet again, no delivery attempt was made, and I received no phone call. Today, I called for the 10th time and was told that my parcel has now been handed over to a third-party courier, and I should receive a notification within 24–48 hours with the new delivery details. I have now spent a significant amount of money on airtime calling a non-toll-free number, trying to resolve an issue that was not my fault. Buffalo failed to deliver the package on multiple occasions, and I have been left to do all the follow-up myself. Despite receiving emails confirming scheduled deliveries, no one ever showed up. The correct course of action would have been for the courier to come to my address, as initially promised. I’ve spent two full days waiting at home for a delivery that never happened, causing major disruption to my time and plans. To make matters worse, my order placed on the 13th of June was already delayed by 1–3 days, and it is now the 2nd of July, and I still have no idea when I’ll receive it. This level of service is completely unacceptable. I am requesting immediate clarification on when I can expect my parcel and compensation for the inconvenience, airtime expenses, and time wasted.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)