Active since Aug 2009
My dog fell desperately ill. Rushed my dog there on Tues evening. They were very helpful quick to respond and diagnose the issue. They treated my dog quickly and monitored her. She was sent home happy clean and well looked after. An easy list of instruction for care was given with her. Their fees were very low and they assisted with a discount. Well done team.
Had and Experience where my smart watch, that was bundled with my cell phone contract, was not delivered. When first queried I was told that they were out of stock and nothing could be done. After few threats and calls, they made good and a watch was delivered. I had to go through the hassle but Telkom did show that " Customer Satisfaction" is a quality that they possess
I ordered a Black Friday deal for Mobile phone and contract. The offer included a free Huawei smart watch for the first 200 customers. When I spoke to the consultant he confirmed that I still qualified for the watch. Then on the following Wednesday when following up on the order, the consultant confirmed the watch was part of my deal. I received the phone with no watch. When i contacted Telkom they they said they need to investigate. A few hours later a consultant called to say that he processed my order and he got delayed so I lost out. This is not the story i got previously. This not acceptable. If I was told initially that I missed out I would have accepted it gladly. I watch or equivalent valued device needs to be organised. They confirmed the order but didn't deliver.