RE
Rookaya E
Active since Apr 2021
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
Shining Star - Stellenbosch
My most recent interaction with Nina and her team has been nothing short of excellent service all the way. Nina went above and beyond to assist me with new key tags within a call, as key tags were recoded and we didn't have ours done. Thank you Nina for your professionalism and prompt service always!!
0 replies
9 months ago
Coolest Members
I have been with Cool Ideas since 2021 and all through the years, I've never experienced any issues with their service and if and when I did, the situation was resolved timeously. I would like to therefore compliment Cool Ideas and their amazing staff who recently assisted me with my new connection. Every step of the way, I was duly informed of every process. Well done to you all for the constant updates and getting me reconnected.
0 replies
11 months ago
Each staff I've dealt with since my initial call from them regarding my online claim, as been exceptional
Each staff I've dealt with since my initial call from them regarding my online claim, as been exceptional. Every staff member were professional and took their time to explain the process every step of the way regarding my claim. Well done to all
58 replies
18 months ago
Poor customer service
Another company that should be out of the industry. Absolutely useless, poor customer service!! Highly disappointed
106 replies
18 months ago
Absolutely useless ISP
Worst ISP ever. There is no communication channels except for their chat bot which is of no help anyways!! Been trying to cancel them for the last 3 months so I can utilise another service provider, however there is just NO RESPONSE. Been without Internet for the past week and still no response from them. GET OUT!!
0 replies
21 months ago
I had the pleasure of dealing with a very friendly, efficient and professional lady named Phumla
I had the pleasure of dealing with a very friendly, efficient and professional lady named Phumla. She dealt with my query and provided such efficient service and feedback so promptly. She is truly an asset to King Price
58 replies
32 months ago
Drained purse!!
I recently enlisted the help of Drain Surgeon to unblock a shower. After 3 days of back n forth and chemicals and the use of a vacuum machine, the shower is still blocked! The company sent out 2 different teams and then shocked me with a bill of R6 000. However, the shower is still blocked. Im highly disappointed with them. Paid this bill n still no improvement with the blocked drain. Still paid a further amount of R1600 for them to install a vent in the basin to assist with the water flow in the shower and that didnt help either!! *******S
132 replies
33 months ago
Santam a useless insurance company
Santam looks for any excuse not to cover the insured goods, be it home appliances or home assist. When they sell you the insurance, many promises are made with bells and whistles, however, when one has to claim, all excuses are pulled out not to cover. THEN EXACTLY WHAT ARE WE PAYING FOR????
120 replies
48 months ago
Impressive Service
With the recent floods in Kzn, Santam was prompt with their service to respond to my claim and actioned out my claim immediately. I am so impressed with their service and with Mr Keagan Mohammed the consultant.
208 replies
57 months ago
Excellent service from Wasiema
I had the pleasure of dealing with an absolute professional at this company. Wasiema handled my request very efficiently and professionally. She kept me in the loop throughout the proces and took it upon herself to expedite my request and fast track my documents to me. Thank you Wasiema for such excellent service.
0 replies
Review Distribution
5 Star
7 (58.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (41.666666666666664%)