DP
Dineo P
Active since Apr 2021
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Shocking Service DLTC Centurion Gautrain
Today - I had the most horrific experience, the one that reinforces negative stereotypes about civil servants, just when Government is doing it's best to erase this. I arrived at the licensing department and they were already two hours behind, I'm not sure how that happens when they have a schedule in place. I was 10 minutes late and I agreed that I will get in with the next group. The lady who sits at the front desk, the one who monitors the que forbed me off when it was my time. She wasn't clear as to when I will be allowed nor what the process is, she openly humiliated me without clarifying the rules. She was disgustingly rude with customers who were enquiring about a few things. She lacked approach and professional etiquette. Ultimately she instructed her colleague to get me out. I was turned back at 14h00, while their office was far from closing. This manner and behavior are shocking from people who are supposed to serve our citizens. I do hope that this is looked carefully to ensure efficiency. I will be relating this story wildly to protect others from this shocking experience.
0 replies
43 months ago
Vodacom is a master let down
My wifi has been down since Thursday. I have made almost 8 calls and been told that a technician will contact me. It is midday on Tuesday, the matter has still not been resolved. Everytime I call, I start back from the que and a ticket is generated. A consultant cannot follow up directly with whoever technician that has been assigned with the job. Imagine, not having connectivity to conduct your work and for your children not to do research to prepare for their exams. What a hell of an experience for a commercial entity.
133 replies
44 months ago
Momentum Insurance lacks integrity
I recently claimed for a burst geyser at Momentum. They were quick to dismiss my claim citing that it is a wear and tear. The client service person even had the audacity to say a formal rejection letter will be sent. This is the kind of culture they inculcate, thriving on sending rejection notes. I have been consistently paying my insurance for over 10 years and this is only the second time I claim for a miniscule amout of money and they can't provide assistance. I warn customers to choose wisely as this insurance company is known for their bad reputation of rejecting valid claims. Their lack of integrity leaves so much to be desired, they need to be exposed over and over
74 replies
59 months ago
Momentum household insurance
This is a brand that will do whatever it takes to reject insurance claims. Be warned.
106 replies
60 months ago
1dp drive centre
Very insightful lessons on how the insurance works.
53 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (80%)