MM
Mashoto M
Active since May 2021
3
Reviews
0
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Reviews
3 reviews46 months ago
Accident damaged pre-owned cars
They sold accident damaged car. Since day of collection car has been giving me problems, I took it back to them in January 2021 they claimed to have fixed it.. since the car has been giving me problems.. I spend alot of money trying to device and fixing that car close to R100 000 untill it gave up and killed engine . Now am paying for a car I don't have for 2 years of complaining still no help from them. Nonsense dealerships but I won't let them get away with it
0 replies
58 months ago
Poor Cluster service, manager not honest with pricing.
I had bad experience with them. They get nice trade-in cars but they undermine customer and provider poor service and their not honest with the prices of the vehicle. I do not recommend them. I had to stand their bad service because they a car I wanted after searching for many years I coudnlt get it anyone else with the specs it had. I never visited their dealership after getting the car. I don't recommend them at all.
0 replies
60 months ago
Bad service
BMW Joburg City I since took my car to BMW Joburg City for service last week Thurday. ( I regret ever doing that) Till today i can't have my car I have a service plan and I have a warranty plan. All this 2 service plan have paid for my car to be serviced. And I was still charged out of my won pocket. Which makes me wonder why do I have 2 policies for my car to be serviced if i will still be charged. I was told I will have to pay R4400 when the car is ready, after running after them for days to check if my car was ready or not. Yesterday when I went I was told they didn't even start with it, today i went to collect my car but I still couldn't get it. The person who was assisting Me is not there.. I now got someone new who tell me I must R6000+ first before I get my car. I don't know what's the R6000 for because i was told about R4400, 2 of my service plans paid them and yet still I can't have my car it's been a full week and days today. I failled to attend my important family gathering because of this. I don't if am being taken advantage of or what's happening. I had a car before this and I have expenciced this type of service. Incompetence, lack of honesty. Charging rediculous amounts after service plans paid them . I will never support this dealership and I will never take my car to service with them. Worst service I have get. I been patient with them for days till today still I don't have my car.
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