AM
Alexander M
Active since May 2021
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
Shyft and Standard Bank have effectively ****** R100k from me
Appalling incompetence from Standard Bank and Shyft. I paid R100k into the Shyft GBP account on the 12th of Jan. Because I failed to specify pounds when making this forex transaction, Shyft told me that they had returned the funds immediately. However, 43 days later and I am still without my R100k. Shyft support staff keep changing their story, with the latest being that they didn't even receive the funds. My bank has issued a recall but Standard Bank is not accepting this. The tracking information clearly shows the money is sitting with Standard Bank but they refuse to return the money or respond to my bank's request to cancel the payment. My bank has contacted them 3 times already without response. I have also shared the tracking information with Shyft support multiple times to no avail. They are completely uninterested in resolving this matter. I was considering using Standard Bank for different financial products, but this experience has made me realise how completely inept they are, so never will.
53 replies
26 months ago
Great service
Fast turnaround and great installation support. Highly recommended.
58 replies
60 months ago
Faulty installation, refuses to accept responsibility
I guess I just got lucky when James' team installed my first wendy – no complaints there. However, the second wendy installation a year later has left me completely dissatisfied and very angry. They completely failed to level it correctly on level, firm ground and installed the window in the wrong place. James now refuses to accept responsibility to replace the incorrect window panel and insists I accept that they breakdown the wendy and reuse the then damaged components again to fix the leveling instead of replacing them with new ones. So, if you use him, just hope like hell you're one of the lucky ones, because he certainly won't take responsibility for his or his team's ***** ups and sloppiness.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)