Active since May 2021
Fly.com is hands down the worst internet service provider I have ever dealt with. My internet has been down with no notification, no warning, and no communication whatsoever. I work from home, and because of their incompetence, I am actively losing money. Their so-called chatbot is an absolute joke. It goes in circles, offers no real assistance, and after wasting time on it, I am still not helped. There is no urgency, no accountability, and no support when you actually need it. What makes this even more infuriating is the double standard: When you miss a payment, they are lightning-fast to cut your line. But when they break the service, they can’t even respond, explain, or send anyone out to fix it. Our entire block is down, and no technician has shown up, no updates have been given, and no timelines provided. This is unacceptable, unprofessional, and negligent—especially for a company providing a service people rely on to earn a living. At this point, I am seriously considering legal action, because this level of service failure with zero communication cannot be ignored. If you value reliability, customer support, or basic respect as a paying customer, avoid Fly.com at all costs.
They keep requesting resolved documents despite explanations, causing ongoing frustration.
Jody and his partner were absolutely great when they came to my home to fix my fibre connection! They were professional, friendly, and really knew what they were doing. They quickly identified that my line had been broken and explained everything clearly to me. Even though the issue wasn’t caused by them, they went above and beyond to get it working again and made sure to report that the previous team had damaged it. I’m extremely happy with their work and the effort they put in to make sure I had a working connection before leaving. It’s rare to see such dedication and honesty these days — thank you so much, Jody and Partner, for the excellent service!
Extremely Disappointed with Service and Attitude I recently visited the Burger King Cape Gate Drive-Thru and ordered 4 burgers and 4 fries (3 chilli cheese and 1 normal). I asked to use my app and was told that the app fries couldn’t be changed — which I accepted — and even paid extra to make sure everything was correct. When I got home, I discovered the normal fries were missing. I immediately called the store, and the manager told me to come collect it. Not even 10 minutes later, she called back claiming she checked the footage and insisted I did receive the fries. So basically, I’m being told I’m lying — over one portion of fries? That’s completely unacceptable. Instead of resolving the issue professionally, I was met with arrogance and a complete lack of customer care. No apology, no offer to make it right — just an accusation and dismissal. For a brand like Burger King, this kind of customer treatment is shocking. Mistakes happen — own them and fix them. Sadly, I won’t be returning to this branch.
Good day I would like to say to the , team of Manicaa.com, honestly I had doughs in the fist couple of days, but people is must say the date they give me, of when I will get my tracking and waybill number , was on time, 3 days later , I got my mail, the courier was dispatches , and 2 days later i got my parcel, and it was the exactly , what it must be. Manicaa Thank you, the parcel come at the right time. Good service !!!!
I must say i call in to Mi Way , and in seconds Mr Kamogelo , have given me the best service , its was a pleasurer dealing with him, we did not only have a talk about the insurance , but cracked a joke or 2 as well. the call was worth it. Keep up the good job Kamogelo.
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