KR
kwarakwara R
Active since May 2021
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Disappointed by Lack of Flexibility Despite Significant Payment Effort
I have been a registered student with MANCOSA since 2021 doing my undergraduate to date and am currently in the final semester of my MBA programme. Throughout my studies, I have taken both my academic and financial responsibilities seriously. Unfortunately, I lost my job in December last year. Despite this setback, I made every effort to honour my tuition commitments and have successfully paid over 86% of my outstanding fees. The remaining balance is R6,000.00. I formally communicated my financial circumstances to the institution and explained that I am expecting a pension lump sum payout, which will enable me to settle the remaining balance in full which is the arrears . However, I have been informed that I will not be permitted to register unless the outstanding amount is paid upfront and the pension money will only come a month closing date of registration. While I fully understand that institutions must enforce financial policies, I am deeply disappointed that no flexibility, structured payment arrangement, or temporary concession has been considered particularly given my payment history, my long-standing relationship with the institution, and the relatively small balance remaining. Being allowed to attend classes during my final MBA semester would make a significant difference during this challenging period. Continuing my studies would not only help me remain academically on track but would also provide structure, purpose, and meaningful engagement while I actively seek new employment opportunities. As a committed student who has demonstrated good faith by paying the majority of my fees under difficult circumstances, I had hoped for a more empathetic and solution-oriented response. I share this experience in the hope that the matter may be reconsidered and that greater understanding may be extended to students facing temporary financial hardship.
53 replies
4 months ago
Unauthorized deposits
Lulabets i deposited money once to my account then later over 200k worth money left my account as if i have authorised from Lulabets. I was literally ****med by lulabets.
0 replies
5 months ago
Complaint: Serious System Failures During Financial Management OSA – 21 November 2025
Complaint: Serious System Failures During Financial Management OSA – 21 November 2025 I would like to formally raise a complaint regarding the Financial Management OSA written on 21 November 2025. The examination experience was extremely distressing due to repeated technical failures within the MANCOSA online assessment system. From the outset, the system began deleting or removing the tables I had captured in the answer booklet. This was highly frustrating and significantly time-consuming, as I had to recreate the tables multiple times, re-capture the information, and save my work—only for the tables to disappear again. Out of desperation, I eventually proceeded without the tables. While working on my final question at approximately 15:20, I saved my progress only to discover that my entire Question 3 had been wiped blank. This was extremely distressing, especially under exam pressure. I was forced to re-capture the entire question at a time when I should have been submitting. Despite this urgent situation, no assistance was available. The phone lines went unanswered, and both Student Services and Support were unresponsive and unhelpful. Emails were sent, but no meaningful or timely response was received. This left me panicked, unsupported, and severely disadvantaged during a crucial assessment. Ultimately, the system would not allow me to submit, resulting in my assessment becoming overdue. I now face the possibility of having to repeat the module, through no fault of my own, but due entirely to system failures that MANCOSA has yet to acknowledge or take responsibility for. My experience with MANCOSA has consistently been challenging, disappointing, and marked by unprofessionalism, dating back to my undergraduate studies. Given the substantial fees students pay, it is unacceptable that such critical assessments are compromised by unreliable systems and inadequate support. I request a thorough investigation, accountability, and appropriate remediation for the significant disadvantage caused.
53 replies
9 months ago
Urgent Complaint: Certificate Error and Unresolved Support Request from MANCOSA
Urgent Complaint: Certificate Error and Unresolved Support Request from MANCOSA Dear MANCOSA Management, I write this with deep disappointment regarding the inadequate service I have received from MANCOSA following a significant and unresolved error on my graduation certificate. Upon attending my graduation ceremony, I noted that my surname had been incorrectly replaced by my given name, resulting in the repetition of my name where my surname should appear. I immediately escalated the matter to the responsible officials, who acknowledged the error, recorded my details, and assured me that the issue would be rectified within four weeks. Regrettably, I have yet to receive any communication or resolution from your office to date. In my continued efforts to seek clarity and assistance, I have repeatedly called your offices often enduring call wait times exceeding 25 minutes, only to receive no response. Additionally, I have logged multiple service requests via your Student Services email, which appears to be unresponsive and ineffective. What is particularly troubling is that these tickets are routinely marked as resolved, despite the fact that no action has been taken, nor have I been contacted. As a result, I am currently in possession of a certificate that is factually incorrect and therefore unusable. I am in the process of applying for senior-level positions, and prospective employers require a valid, error-free certificate not merely a transcript or letter of completion. The absence of a corrected certificate, or at the very least, an official letter acknowledging and explaining the error, is severely limiting my professional prospects. Despite my persistent efforts to engage MANCOSA on this matter, I have received no meaningful support. This experience is deeply disappointing, especially given my longstanding commitment to the institution, dating back to my undergraduate years. The lack of accountability, responsiveness, and professionalism from an institution of MANCOSA’s stature is simply unacceptable and reflects poorly on its commitment to its alumni. This letter serves as my final attempt to seek resolution through internal channels. I urge MANCOSA to act swiftly in correcting this error and issuing a valid certificate that reflects my academic achievement. Anything less constitutes a gross injustice and an impediment to my career development. Sincerely, Lucas 171238 0662743198
53 replies
10 months ago
Unhappy ****med by Finlaw without service being rendered
Finlaw debited funds from my account despite my clear communication, weeks in advance, that I was not interested in their services. No service was rendered, yet they proceeded with the deduction and, to my dismay, unapologetically stated that the amount would not be refunded. I cannot in good conscience recommend this company; their business practices are deeply ********* and appear solely motivated by extracting money without providing value. In my experience, their conduct has been both exploitative and unacceptable.
0 replies
12 months ago
Unresolved Credit Transfer Issue – Unfair Treatment Despite Repeated Attempts to Resolve
Subject: Unresolved Credit Transfer Issue – Unfair Treatment Despite Repeated Attempts to Resolve Dear MANCOSA Support, I am writing to formally lodge a complaint regarding the unacceptable manner in which my credit transfer query has been handled, and the emotional and financial distress this has caused me. My name is Lucas, and I am currently enrolled in the MBA programme at MANCOSA. I have been a committed student with your institution for over four years, having previously completed my Postgraduate Diploma through MANCOSA. Prior to registration for the MBA, I reached out to the student advisor on 17 February via email to request that credit be transferred for a module I had already completed during my Postgraduate Diploma. Despite raising this matter well in advance, the module was still included in my MBA curriculum. Since then, I have made numerous attempts to resolve this issue: I have emailed the student services team and student advisor multiple times without a proper resolution. I have called your support lines repeatedly, often having to wait for hours, only to be redirected or promised feedback that never comes. Eventually, a call was "resolved" in your system, but my actual issue remains completely unattended. Now, I am being informed that I may need to redo the same module—a course I have already completed successfully. This not only dismisses the efforts I made to follow procedure, but also implies the fault lies with me, despite clear evidence that I raised the issue before the registration was finalised. Worse still, I am now facing an additional financial burden of over R10,000, which is incredibly unfair and unjustified. I feel completely demotivated and disrespected, especially considering my longstanding relationship with MANCOSA. I expect this matter to be investigated with urgency. I also request a formal acknowledgment of my earlier correspondence and a fair resolution, including recognition of the module I already completed. My contact number is 066 274 3198, and I am available to discuss this matter further. I trust that MANCOSA will rectify this before further reputational and academic damage is caused. Sincerely, Lucas MBA Student MANCOSA
116 replies
49 months ago
Essential Med doesn't want cover my maternity benefits and its not my fault.
This is probably the worst company I have ever had to deal with in terms of medical insurance. I have taken up a new policy with them 10 months ago with "Unlimited GP visits" -When i did the quotation they included the maternity benefit , 2 days a ago i call them to check if indeed for the month of July i will enjoy the benefits of maternity i was told that i didnt sign up for the that. i used to be with them even before i added my wife, we have 2 quotes that show that we really wanted the maternity benefit to be included cause we were planning to be pregnant, because now its the time to pay no 1 wants to take responsibility, since i requested for the recordings even today i haven't. Honestly, i would not recommend ESS MED to anyone. the level of dishonesty when it comes to claims. E138554
0 replies
60 months ago
Great work
I had a pleasant and professional experience with Jimmy Burger whilst looking space for rental i must admit the chap was wonderful made our viewing and accommodation to be a peaceful one. I give him 100% even for his understanding whilst we were under pressure. Keep up the good work if only could have more of Rental agencies with your heart and work ethics.
0 replies
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