JJ
James J
Active since May 2021
4
Reviews
0
Industries
Reviews
4 reviews22 months ago
Flysafair damage checked luggage, but not paying for repair
On a recent domestic flight from CPT to JHB, I booked and paid for sports equipment (a surfboard) to be checked in. When I arrived back in CPT I saw that my surfboard was damaged and was in need of repair. Flysafair informed that I had to claim directly from their insurer. After contacting their insurer I was informed that I require an incident report from the airline. It took months, many emails and at least four phones calls to get this from Flysafair. I was then told that the amount I'm claiming for the repair was less than the excess I would have to pay. I have since asked the airline to pay for the damage they caused to my sport equipment that I paid extra for them to transport and have not received feedback after many emails and time.
0 replies
36 months ago
Auto Atlantic tried to sell me a car that was in an accident
Auto Atlantic tried to sell me a car that was in an accident. This only came to light after I insisted that they share the Dekra vehicle assessment results with me. They spray painted the bumper which was damaged in the accident and denied that it was in an accident, even though I asked. Beware!
0 replies
37 months ago
Misleading advertising and personal information perhaps not safe
I received an email from outsurance claiming that they would give me R500 in cash if they were unable to beat the premium I’m currently paying for my car insurance. I agreed to getting a quote from them and then had to have 30min phone conversation with their sales consultant to only find out at the end that they couldn’t offer me cheaper car insurance. They said I qualify for the R500 cash and that I would receive and sms to claim the money. To date, nearly two weeks since having the conversation with them, I have not received any sms or email notification with which to claim the cash they said they would pay me if they couldn’t beat my current price. This is false advertising. They also said that my personal information is kept safe and would not be sold off to third parties, yet I received a telemarketing phone call today offering me car insurance - this is the first cold call I received for car insurance and I find it suspicious that it occurred after dealing with outsurance. Don’t fall for this ****
53 replies
60 months ago
Auto Atlantic Century City - Dishonest and out right unlawful
I've been in the market for a 2nd hand vehicle for about a month now. I have contacted various dealerships and have interacted with a number of 2nd hand car salespeople. I had, by the far, the worst business experience of my life at Auto Atlantic at Century City. I contacted them about a Renault Duster 1.5 Dynamique 2020 model. I was told: LIE 1 - that the vehicle is undergoing its mechanical checks and I will be contacted as soon as that is completed. A couple of days later, I arrived at the dealership to test drive the vehicle. I was told: LIE 2 (different salesperson) it had just returned from its mechanical checks, but I was surprised to find that the interior and exterior of the car was dirty. I asked whether the vehicle has been in an accident and was told: LIE 3 - that it has not. I asked for the completed checklist and I was assured I will receive it after the weekend. On Monday, I was told that the car had in fact not been checked and there was no checklist. I was quite surprised, considering two people had assured me it has been done. They said the vehicle has since been checked into the Renault test center and that I will have the report shortly. I made an offer to purchase on the condition that the vehicle pass the 125 point check - considering the car is only a 1 year old, I was assured it would easily pass. 3 Days later and still no report. I got hold of the manager, told him about the false claims that the checks have been done and according him, it was an honest mistake - ironically enough. Also, it took them 3 days to make a payment for Renault to check the car, something that could have been done in 1 day. Apparently its a big company and it takes them long to make payments. I was contacted and told, very nonchalantly, that Renault picked up on the work that was done on the bumper, which Auto Atlantic was aware of, but I was not. Apparently it had a tiny sc**** on the bumper which was resprayed - no problem. They then emailed me the checklist in which it stated that the engine mounds did not pass the check and were damage. Something that could have only happened by the car undergoing substantial impact i.e. an accident. I am appalled by the level of blatant dishonesty and unethically business practices of this establishment and warn all other would-be buyers to steer clear.
0 replies
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1 Star
4 (100%)