SB
Sanjeev B
Active since Sep 2009
6
Reviews
0
Industries
Reviews
6 reviews39 months ago
Poor service and Shoddy Workmanship from Andrew
Poor service and shoddy workmanship from Andrew. Do not use his service nor pay him any moneys. He took over 2 months to do my carport and to date hasnt come back to finish it. His workmanship is very poor with cheap material that is already starting to rust 2 months in, as well as leaks.
0 replies
61 months ago
Very poor service
Very poor service received after paying for the service to collect arrear rentals. They have not recovered any funds to date and continue to make false promises. It has been months since I have paid them money, approx R3000 to undertake work and now they behave like scamsters after asking for a refund.
0 replies
81 months ago
Formal Complaint
I requested cancellation of my Netstar tracking service in August 2018 and was assisted by a lady called Megan. Megan assured me that she had processed my cancellation effective immediately and that no further debits nor any penalties apply and concluded the call with the following reference number CAS2219864. The following month i noticed that the Netstar debit order still went off my account and i contacted Netstar, a lady by the name of Pam took my call and i explained that i had cancelled the service already of which she confirmed that she would help to sort the error out. The debit order still continued of which I called in numerous times and spoke to different people. Eventually i was told that Nonzwakazi Motaung is the legal person handling my case and i got hold of her. I asked her to get a recording of my conversation to confirm the discussion between myself and "Megan" where it was confirmed that the service would be cancelled with no further payments/debits due. She was extremely rude and played a short portion of the call where I was only greeted by the switchboard person and was being transferred to a cancellation consultant. After arguing the point that this part of the call had no bearing to my issue she said she has been awaiting the balance of the call from IT and would get back to me. Months had passed with no communication from her. After more calls trying to get hold of her, I was put through to Louisa Hattingh in June this year and was told by her that she is the supervisor and would attend to my issue. She gave me the same story of waiting for the IT division for the call and I explained to her that my complaint stems from August of 2018 and the time frame has just gotten ridiculous she then sent an email to me saying that she has taken it up the line with other staff and will finalise shortly. It has been a month since her last email with no feedback from her and each time i try to call her office line i get her voicemail. Surely after a year someone can make a decision to honour my request as it seems like the call recording is not available after waiting for numerous months.
105 replies
83 months ago
Deceitful company
My recent experience with Technicool Airconditioning was terrible. I ordered an 18000btu aircon for my lounge on Friday 07 June 19 and prior to installation on Saturday 08 June 19 I asked the Technicool installer to measure and make sure that the unit will work optimally in the lounge considering the open plan kitchen and passage area. He confirmed that the unit will work perfect and i gave him the go ahead to install. I used the unit at full blast and my lounge still wasnt warm. I requested assistance from Caro this morning, Monday 10 June 19 and was told that they cannot do anything as the unit is now used and implied that I should have known that the unit would not have worked optimally. What a load of ****, Technicool are the experts here, not me. Even after explicitly asking to make sure that the unit will work optimally they are saying otherwise. This is very poor service, please do not use this company!
0 replies
95 months ago
Disgusting service
Disgusting service from Telkom. I have been struggling to cancel a cell phone contract since December 2017. The contract was a brand new contract which I returned the device and requested cancellation within 7 days of delivery (as advised by Telkom sales contact centre) and have since been calling without any progress on the cancellation of the contract and refund of my monthly subscription. Every time i call into the call centre i get told that i am unable to speak to the cancellation person directly and that an email would be sent to escalate the request. To date, the contract is not cancelled and this is unacceptable. Please can someone help.
106 replies
126 months ago
Incompetency by Telkom
I ordered a new Telkom landline to be installed at my premises on 02 December 2015. I was told that a technician would be out to my premises. I was also told by the consultant that I would be receiving a handset with the installation. I was called by the technician this morning saying that he was asked to go to a completely different address as mine, he did not have a handset for me and now has to send the order back to Telkom as the installation cannot be completed due to the order and address being processed in a different zone. My order number is 132742259 with Telkom. I now have to wait another few days without a landline and cannot get through to the contact centre to discuss my handset.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)