Active since Jun 2021
This people have being harassing me for two week now after my Business account from FNB was tranferred to them, I paid outstanding amount to close the account but now I am the one getting emails and sms claiming that I owe them. I have sent them Proof of payment twice already and I have called them twice and they have same answer every time they will look into it.
My experience with cell c is beyond reprehensive, At the conclusion of my contract with them I ask them for the settlement letter and at the several stores they keep providing me with telephone number and tell me I must call the number to ask for the settlement letter. Till today I am still waiting and hoping to get the settlement letter from customers care/service but all the agent will tell you different story and who should sent the letter.