EM
Elbie M
Active since Jun 2021
4
Reviews
0
Industries
Reviews
4 reviews45 months ago
Do not use them,you WILL lose your money
I have not received my order, and only after I reached out to them, they told me its not available anymore. Now after a lot of months and plenty of emails I am STILL struggling for them to repay my money. They are terribly at answering mails, keeping you informed and definitely NOT RELIABLE!
0 replies
55 months ago
Pathetic
Follow-up on previous review - Absoluut PATETIES!!!!!!!!!!!!! The 12 days is past, surprise, surprise(after my previous review they said it will be here in 12 days), I still don't have my Patio and sidewalls. Even worse, its not yet in transit. Now they say next week. PATHETIC!!!!!!!!!I am beyond frustrated. Its not a small purchase. I will discourage ALL to use Howling Moon. If there products were not a good quality, they would have been out of business a long time ago! They cant even be bothered to reply to the reviews and address unhappy customers.
0 replies
56 months ago
Paying for a product and still waiting to receive it after 20 weeks
When buying a caravan, its a big decision and an expensive one. I bought a Gypsy Lite from Vrystaat Woonwaens back in April. I was told the Patio are made by order through Howling Moon and it could take up to 8 weeks for manufacturing. Currently its 20 weeks since the order was sent in (just under 5 months!!). I understand Covid is playing a role, however, saying that the manufacturer(Howling Moon) are unable to get zips and that is the cause of the delay is just absurd. I even contacted the bank to find out if I can get out of my contract and return the caravan. Currently I am paying for a product that I am unable to use..... Pathetic!! How can they not get zips from another supplier - it is clear that they are only using Covid as an excuse. I will gladly update this post, if there service warrants it going forward.
0 replies
59 months ago
Great Staff
First time dealing with One Plan and I am impressed! Loved the service, it were not as "stiff" as many companies, but yet professional and Lerato Phatela was very knowledgeable in their product and could answer all my questions with ease.
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)