VH
Voltex H
Active since Jun 2021
15
Reviews
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Reviews
15 reviews16 months ago
Disappointing and Disturbing Experience at Manzi Water Lichtenburg
I am writing to express my extreme disappointment and distress following a disturbing incident at Manzi Water in Lichtenburg on Wednesday, December 11, 2024. During my visit, an employee displayed unacceptable behavior, including aggression, ******, and unprofessionalism. The employee's actions made me feel threatened, disrespected, and uncomfortable. The incident began when the employee loaded my water bottles into a shopping cart used to transport refilled bottles of water and became aggressive, throwing the bottles into the trolley and forcing me to follow him outside. He then yelled at me, using derogatory language and racial slurs. The situation escalated when another customer intervened, and the employee responded with hostility, swearing, and further racial slurs. The employee's behavior continued even after I informed him that his actions were inappropriate and unacceptable. The owner of Manzi Water promptly addressed my complaint, reviewed surveillance footage, and took immediate action. However, the damage had already been done, and I have decided to withdraw all further business with Manzi Water Lichtenburg. Rating: 1/5 stars I hope that Manzi Water will take steps to address the issues I've raised and ensure that their employees provide respectful and professional service to all customers.
0 replies
16 months ago
Disappointing and Disturbing Experience at Manzi Water Lichtenburg
I am writing to express my extreme disappointment and distress following a disturbing incident at Manzi Water in Lichtenburg on Wednesday, December 11, 2024. During my visit, an employee displayed unacceptable behavior, including aggression, ******, and unprofessionalism. The employee's actions made me feel threatened, disrespected, and uncomfortable. The incident began when the employee loaded my water bottles into a shopping cart used to transport refilled bottles of water and became aggressive, throwing the bottles into the trolley and forcing me to follow him outside. He then yelled at me, using derogatory language and racial slurs. The situation escalated when another customer intervened, and the employee responded with hostility, swearing, and further racial slurs. The employee's behavior continued even after I informed him that his actions were inappropriate and unacceptable. The owner of Manzi Water promptly addressed my complaint, reviewed surveillance footage, and took immediate action. However, the damage had already been done, and I have decided to withdraw all further business with Manzi Water Lichtenburg. Rating: 1/5 stars I hope that Manzi Water will take steps to address the issues I've raised and ensure that their employees provide respectful and professional service to all customers.
0 replies
17 months ago
Debonairs Pizza Mafikeng “The Crossing” - A Disappointing Experience
Order Placement and Initial Expectations I recently decided to order from Debonairs Pizza located at “The Crossing” in Mafikeng, hoping for a satisfying meal. The ordering process seemed straightforward enough; I placed my order through their online platform, which promised a quick delivery. However, what followed was an experience that left much to be desired. The Long Wait After placing my order, I eagerly anticipated the arrival of my pizza. As time passed, I began to grow concerned. More than two hours went by without any sign of my food. This is where the frustration truly began. In today’s fast-paced world, waiting over two hours for a pizza is simply unacceptable. Attempting to Resolve the Issue In an effort to understand the delay, I called the restaurant directly. The response I received was baffling: they informed me that the oven was broken! This explanation raised numerous questions about their operational standards and customer service protocols. Despite this setback, they assured me that the driver had left with my pizza and was on his way. False Promises and Tracking App Confusion To add to the confusion, shortly after my call, I received a notification from their tracking app stating that my pizza had been delivered. However, this was far from the truth—there was no pizza at my door. It felt like a cruel joke; not only had I waited an unreasonable amount of time, but now I was misled by their own tracking system. Final Thoughts and Warning Given this experience, I cannot recommend Debonairs Pizza at “The Crossing.” The combination of poor communication, broken equipment leading to delays, and misleading delivery notifications paints a troubling picture of their service quality. If you value your time and expect reliable service when ordering food, it would be wise to look elsewhere rather than waste your time with them. Conclusion In conclusion, based on my experience with Debonairs Pizza Mafikeng “The Crossing,” I urge potential customers to reconsider placing an order here. The lack of professionalism and accountability is alarming and should serve as a warning for anyone thinking about dining with them.
0 replies
20 months ago
Takealot Mahikeng Pick Up Point / Branch.
On a particular day, a client arrived at The Crossing branch to pick up his ordered items. Upon entering the store, he was met with an unwelcoming atmosphere that quickly escalated into an unfortunate confrontation with the branch manager. Instead of receiving assistance, the client was met with dismissive behavior from the manager, who refused to help him retrieve his items. This lack of support not only reflects poorly on customer service but also raises questions about the manager’s ability to handle situations professionally. Failure to Assist The client’s attempts to engage with the manager were met with indifference. Despite being visibly frustrated and seeking assistance for his items, the manager chose to ignore his requests. This failure to assist is particularly troubling given that customer service should be a priority in any retail environment. The client’s experience was further exacerbated by what appeared to be racial profiling; he felt that he was being treated differently compared to other customers who were receiving prompt assistance. Escalation and Resolution Feeling powerless and disrespected, the client took it upon himself to contact Takealot’s headquarters directly. After explaining his situation, he received immediate support from corporate representatives who understood the urgency of his request. They intervened effectively, ensuring that the client received his items without further delay. The manager had no choice but to comply and hand over the client’s belongings. However, this resolution did not come without repercussions for the management team of takealot the crossing pick up point. After the client left the pick up point, The client discovered that his online account had been blocked by an Celeste.J and the manager under dubious circumstances described as “common decency.” and "abusive behaviour" This action was taken without any evidence or justification provided to support such a drastic measure taken by the takealot management team, The client challenged the action taken agains him requesting evidence from the cctv system located inside the pickup point simply to proof his case that there was never common decency or abusing behavior happening from his side, The takealot team have simply failed to provide this evidence showing that there was never any wrongdoing from the client's side. Conclusion The experience at Takealot’s The Crossing branch highlights significant issues regarding management practices and customer treatment. The actions of the branch manager not only reflect an abuse of power but also raise serious concerns about racial profiling within customer interactions. It is imperative for companies like Takealot to ensure their staff are trained adequately in customer service protocols and are held accountable for their actions towards clients. In light of this incident, I urge Takealot’s upper management to investigate this matter thoroughly and implement necessary changes to prevent similar occurrences in the future. Customer satisfaction should always be prioritized over personal biases or authority misuse. Follow up Following this incident, a follow-up was conducted with the affected client. The client reported that since the incident, they have refrained from using any Takealot services. The client’s decision to share their negative experience with Takealot has resonated within their community. They have communicated their grievances to many individuals in and around their locality, which has led to a noticeable decline in patronage of Takealot services among those who were informed.
0 replies
26 months ago
Takealot Mahikeng Branch / Pickup Point
After conducting a thorough investigation into the multiple complaints received regarding the Takealot Mafikeng The Crossing branch, it has been confirmed that there are serious allegations of racial profiling, unhelpful behavior from the manager, and misuse of authority leading to blocking of not just one but several customers accounts. The review also highlighted instances where false word of mouth evidence was used to terminate an account of a customer without any sort proper investigation even after the customer has requested evidence of audio and video (cctv) the branch simply failed to supply this. These allegations point towards a concerning pattern of behavior at this particular branch. The most troubling aspect of the complaints received about the Mafikeng The Crossing branch is the complaint of racial profiling Any form of profiling especially based on skin color is unacceptable and should be thoroughly investigated to ensure that all customers are treated fairly and equally skin color no matter if white, black, Indian, pink or purple, this should not play any part. Unhelpful Manager and Staff Another common complaint was the lack of helpfulness exhibited by the manager and staff at this branch. Customer service is a crucial aspect of any retail business, and if customers feel that their concerns are not being addressed or that they are not receiving adequate assistance, it reflects poorly on the overall reputation of the company. The manager at Takealot Mafikeng The Crossing branch misuse his authority by blocking customers accounts and terminate the customer based on false evidence also without any sort of proof or investigations by Takealot. False testimony which is simply word of mouth raise serious concerns about integrity and professionalism of Takealot and their employees in general. In one of my investigating complaints agains this branch that is standing out for me is that of a customer being accused of "common decency" this is after the customer visited the branch to claim his package, the branch fail to properly assist the customer to receive his/her package, The proper procedures was not explained to the customer. the customer was unfortunately left with no other choice but to call the Takealot customer care line while still being in the branch at the time to received proper assistance and only after the customer called the customer care line the customer received the proper assistance that he/she deserved which was supposed to be the work of the branch manager, the branch manager was more focused on trying to display authority rather than trying to help the customer received his/her package, It is clear to this information and evidence I have before me that the manager did not like the customer receiving assistance from the customer care line. The branch manager decided to have the customer's account terminated by supplying false information agains the customer by accusing the customer of not displaying so called "common decency" towards the manager after the customer learned about this allegation against him/her and after the customer learned that their account was terminated, the customer challenged the accusation against them knowing that the information which he/she is being accused of is inaccurate the customer requested evidence of CCTV FOOTAGE AND AUDIO to proof any sort of not displaying so called "common decency" as this branch is equipped with the technology of cctv and audio recording the branch and Takealot failed to provide this information to the customer proofing that the allegation agains the customer is inaccurate. The branch manager position is essential for businesses to operate transparently and ethically, ensuring that decisions are made based on facts rather than personal biases or ulterior motives. In light of all of this, the disturbing findings from the investigation into the complaints against Takealot and it's Mafikeng The Crossing branch, it is imperative that a thorough and independent investigation be launched. Any form of profiling, unprofessional behavior, and misuse of authority must be addressed promptly to uphold the values of fairness and accountability within the organization.
0 replies
26 months ago
Takealot The Crossing Mahikeng Pickup Branch
After conducting a thorough investigation into the multiple complaints received regarding the Takealot Mafikeng The Crossing branch, it has been confirmed that there are serious allegations of racial ***************************.s, unhelpful behavior from the manager, and misuse of authority leading to blocking of not just one but several customers accounts. The review also highlighted instances where false word of mouth evidence was used to terminate an account of a customer without any sort proper investigation even after the customer has requested evidence of audio and video (cctv) the branch simply failed to supply this. These allegations point towards a concerning pattern of behavior at this particular branch. Allegations of Racial ***************************.s The most troubling aspect of the complaints received about the Mafikeng The Crossing branch is the complaint of racial ***************************.s Any form of *************************** especially based on skin color is unacceptable and should be thoroughly investigated to ensure that all customers are treated fairly and equally skin color no matter if white, black, Indian, pink or purple, this should not play any part. Unhelpful Manager and Staff Another common complaint was the lack of helpfulness exhibited by the manager and staff at this branch. Customer service is a crucial aspect of any retail business, and if customers feel that their concerns are not being addressed or that they are not receiving adequate assistance, it reflects poorly on the overall reputation of the company. Misuse of Authority and False Evidence The manager at Takealot Mafikeng The Crossing branch misuse his authority by having to block customer's accounts and terminate the customer based on false evidence also without any sort of proof or investigations by Takealot. False testimony which is simply word of mouth raise serious concerns about integrity and professionalism of Takealot and their employees in general. In one of my investigating complaints agains this branch that is standing out for me is that of a customer being accused of "common decency" this is after the customer visited the branch to claim his package, the branch fail to properly assist the customer to receive his/her package, The proper procedures was not explained to the customer. the customer was unfortunately left with no other choice but to call the Takealot customer care line while still being in the branch at the time to received proper assistance and only after the customer called the customer care line the customer received the proper assistance that he/she deserved which was supposed to be the work of the branch manager, the branch manager was more focused on trying to display authority rather than trying to help the customer received his/her package, It is clear to this information and evidence I have before me that the manager did not like the customer receiving assistance from the customer care line. The branch manager decided to have the customer's account terminated by supplying false information agains the customer by accusing the customer of not displaying so called "common decency" towards the manager after the customer learned about this allegation against him/her and after the customer learned that their account was terminated, the customer challenged the accusation against them knowing that the information which he/she is being accused of is inaccurate the customer requested evidence of CCTV FOOTAGE AND AUDIO to proof any sort of not displaying so called "common decency" as this branch is and still are equipped with the technology of cctv and audio recording the branch and Takealot failed to provide this information to the customer proofing that the allegation claimed agains the customer is inaccurate. The branch manager position is essential for businesses to operate transparently and ethically, ensuring that decisions are made based on facts rather than personal biases or ulterior motives. In light of all of this, the disturbing findings from the investigation into the complaints against Takealot and it's Mafikeng The Crossing branch, it is imperative that a thorough and independent investigation be launched. Any form of ***************************.s, unprofessional behavior, and misuse of authority must be addressed promptly to uphold the values of fairness and accountability within the organization.
0 replies
26 months ago
Review of Takealot Mafikeng The Crossing Branch
After conducting a thorough investigation into the multiple complaints received regarding the Takealot Mafikeng The Crossing branch, it has been confirmed that there are serious allegations of racial **************, unhelpful behavior from the manager, and misuse of authority leading to blocking of not just one but several customers accounts. The review also highlighted instances where false word of mouth evidence was used to terminate an account of a customer without any sort proper investigation even after the customer has requested evidence of audio and video (cctv) the branch simply failed to supply this. These allegations point towards a concerning pattern of behavior at this particular branch. Allegations of Racial ************** The most troubling aspect of the complaints received about the Mafikeng The Crossing branch is the accusation of racial **************. Any form of **************, especially based on race, is unacceptable and should be thoroughly investigated to ensure that all customers are treated fairly and equally skin color no matter if white, black, Indian, pink or purple should not play any role Unhelpful Manager and Staff Another common complaint was the lack of helpfulness exhibited by the manager and staff at this branch. Customer service is a crucial aspect of any retail business, and if customers feel that their concerns are not being addressed or that they are not receiving adequate assistance, it reflects poorly on the overall reputation of the company. Misuse of Authority and False Evidence The manager at Takealot Mafikeng The Crossing branch misuse his authority by having to block customer's accounts and terminate the customer based on false evidence also without any sort of proof or investigations by takealot. False testimony which is simply word of mouth raise serious concerns about integrity and professionalism of Takealot and their employees in general. The customer in one of my investigating complaints is that of being accused "common decency" this is after the customer visited the branch to claim his package, the branch fail to properly assist the customer to receive their package, The proper procedures was not explained to the customer. Left with no other choice the customer ended up calling the takealot customer care line while still being in the branch and only after the customer called the customer care line the customer received the proper assistance which was supposed to be the work of the branch manager, the branch manager was more focused on trying to display authority rather than trying to help the customer received their package, It is clear to this information and evidence I have before me that the manager did not like the customer receiving assistance from the customer care line. The branch manager decided to have the customer's account terminated by supplying false information agains the customer and by accusing the customer of not displaying so called "common decency" after the customer learned about this allegation against them and their account being terminated they challenged it by clearly requested evidence of CCTV FOOTAGE AND AUDIO to proof any sort of "common decency" as this branch is equipped with the technology of cctv and audio recording the branch manager failed to provide this information. The branch manager position is essential for businesses to operate transparently and ethically, ensuring that decisions are made based on facts rather than personal biases or ulterior motives. In light of all of this, the disturbing findings from the investigation into the complaints against Takealot and it's Mafikeng The Crossing branch, it is imperative that a thorough and independent investigation be launched. Any form of **************, unprofessional behavior, and misuse of authority must be addressed promptly to uphold the values of fairness and accountability within the organization.
0 replies
44 months ago
In this day and age it's absolutely impossible to get a reliable open and honest security company, However since meetings and joining Silent Security Service that are located in Mafikeng in the North West province I cannot be more happier
In this day and age it's absolutely impossible to get a reliable open and honest security company, However since meetings and joining Silent Security Service that are located in Mafikeng in the North West province I cannot be more happier. Chrisjuaan and his team is absolutely going the extra mile for me and I surely believe he they do this for everyone, their response is always available with immediate effect, their extra services they offer is excellent. keep up the good job guys.
0 replies
44 months ago
Professor service I ...
Professor service I received from Pieter Kruger Customer Care at King Price called me 19:20 at night and was still happy to sort uit my headache for me.
134 replies
50 months ago
Autowheels Mafikeng
Ferhaan, Izaar, and the baby brother Sameer, what a amazing group of people to work with,Whenever my vehicle has a issue they jump ontop of it and will keep it woth them until the issue is sorted, they make me always feel so welcome and always willing to sit and chat with me, I would recommend anyone having car issues in MAFIKENG to make Autowheels your first stop shop the guys are always willing to help and are never to busy.You guys atAutowheels deserve my 5 star rating and you have erned my respect keep up the good work.Voltex H.
0 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
9 (60%)