LD
Liam D
Active since Jul 2021
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
BLS Cape Town Branch
Was told I would get a refund and have not got anything or confirmation of when it will be processed since February below is all I got: "Please note I have confirmed again today that the refund is still process, I can not advise at the moment when the process will be complete." This is after 4 emails and going to the branch twice in last 2 months
0 replies
10 months ago
Support Staff not helpful
I’m giving 1 star because I urgently needed a copy of my policy document to confirm my car is insured for WesBank. I tried calling—no answer. Then I emailed, and the only response I got was: “Good day, Please note we are unable to retrieve your policy.” The app also doesn’t show the policy or let me download any statements. If no one can (1) locate the policy and (2) provide the document I need, I’ll be forced to cancel. Completely unacceptable service.
53 replies
11 months ago
As the Seller, I Was Left Unsupported and Out of Pocket
I was unfortunately asked to remove my long-term tenant to allow the buyer access to the property by the expected transfer date of April 30th. Although my tenant had difficulty finding alternative accommodation, we made arrangements and moved out based on the understanding that, if the transfer wasn't completed by then, occupational rent would be charged— which made sense, as the buyer would not be continuing their lease. However, the buyer later chose to extend their lease, but I was not informed of this by Eazi, who are managing the sale. As a result, I had already asked my tenant to vacate the property, leaving it empty and generating no rental income. Now, 13 days into May, the transfer still hasn't gone through, and no one is willing to pay rent/loss income—despite the fact that either my tenant or the buyer could have been using the property. This has been a disappointing and frustrating experience. I regret having to write this review, especially since the buyer has been supported throughout the process. As the seller—and the one paying the sales commission—I feel I have not been given the same level of support. Therefore regrettably use the service if you are a buyer but not a seller.
58 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)