Active since Jul 2021
I have to share my wonderful experience at Monument Toyota Constantia on Hendrik Potgieter. Brenda Lees arranged with Toyota head office to cover my Hybrid battery after it has been out of warranty for 1,5 years!!!! I drive a Yaris Hybrid and had no issues for 9,5 years. My Hybrid battery reached its end of life after 1,5years it has been out of warranty. My experience with Toyota was great from the moment my car arrived at their service centre all the way through until the Hybrid battery was replaced. Brenda Lees was my service manager and she provided me with an excellent customer experience. Our family have always been Toyota fans and it will never change!! You are reliable, care for your customers and are proud of your products and services.
I want to thank the manager Eddie for his excellent service. Due to my daughter that got Covid we had to change our plans last minute and wasn't able to go their on holiday as planned. He is very accommodating and exceeded my expectations in dealing with such a difficult situation in the uncertain times we find ourselves in today. Can't wait that we are all healthy again and to visit Olifant's River Lodge!