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Barrett B
Active since Jul 2021
2
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2 reviews57 months ago
From Nervous to impressed
Bought a growing kit and some Spores from MyShrooms to try kickstart a new hobby. After a few days of not hearing anything and having not dealt with them before, I got a bit nervous and emailed them. Dave Edwards replied to me swiftly and was very helpful and reassuring, and then the same again when I was following up on the delivery. (I mistakenly thought it was coming from nearby Cape Town rather than from Durban) Today I received my package everything intact, the quality I was hoping for and sooner than expected. Thanks you MyShrooms for a great first experience and I look forward to trying out new species sometime soon and using you again. Kind Regards Barrett
0 replies
58 months ago
Being Robbed by The Unlimited
My Company has had debit orders come off it's account since March 2021 paying "The Unlimited", even though we have no policies or any agreements with the "The Unlimited". I contacted your help desk and was given a customer email address. "customercare@theunlimited.co.za" I emailed this address with our proof of banking details, PDF's of the debit orders deducted and an explanation of scenario. Requesting that we be refunded in full including the debit order costs and an explanation given as to how Unlimitedhas managed to help themselves to our funds. I have not even received the courtesy of a reply to the email sent on the 4th of May 2021 and the debit order has increased in value as of the end of May!?! I intend to open up a case of theft with the South African Police service if this issue is not dealt with swiftly and decisively! Barrett
159 replies
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