Active since Jul 2021
I logged a ticket with Vuma on the 22 Jan 2026 for ONT to be relocated to another part of the building(house).A technician was dispatched,disconnected the ONT and ran a new fibre cable.However he advised that another team will come to the splicing same day or following day. To this day,we are still without connection,no one came through.The office line goes to voicemail.I have sent an email but still nothing.
**** service!!! Left a note with Unit number and access code on the app when ordering,Because i wont be avail on phone. Delivery guy calls and i miss the call.Now order completed without receiving it and i cant get a refund. What the hell is this???
Excellent service received from Mapula Maake
I would like to rate Dylan, He was so professional, willing to listen and help me with my query . I salute you with 100% great service."