MS
Maryke S
Active since Aug 2021
12
Reviews
0
Industries
Reviews
12 reviews4 months ago
Aramex lack of communication
My waybill FLM0121179327578 has been sitting under "System Administrative Update" since Saturday 13 December 08:39. No update on my waybill since & no response on emails sent to enquire about the location of this shipment. To be noted is that this is the 2nd shipment of the same item as the first shipment was 'lost' in transit ...
0 replies
4 months ago
Shame on you On The Dot! Magazines please find an alternative.
Is there a possibility of getting hold of the Chief in charge of On The Dot. I used to receive excellent service from them years ago but currently that is not the case. This is ridiculous! They are the reason people will not buy magazines anymore & it seems as if they are very proud of their service levels as there is absolutely no way one can get hold of a human being from the start. It is just ticket number upon ticket number & no one following up on those ticket numbers! Perhaps Magazines should get together to find an alternative as On The Dot is doing more harm than anything else.
0 replies
4 months ago
How to contact Fastway other than speaking with an unintelligent Intelligence
I am trying to get hold of Fastway to rearrange delivery to Hopefield . The only way is communication via the AI Bot who only knows 3 questions & is not showing any intelligence whatsoever. There is also no driver listed under Cape Town area. The contact number I have from a driver with previous delivery seems to not exist anymore as he doesn't answer my whatsapps. Is communication via email or whatsapp at all possible? If so, please advise.
0 replies
4 months ago
Standard Bank Card Division inability
I made a purchase from Makro Online using my UCount points to be deducted from the grand total. At no time have I entered my credit card details or stored my card on the Online platform. I still have my UCount points & the entire amount was charged to my credit card. When I contacted the UCount Department (I spoke to Goldi - ref nr 8103640) they referred me to the Credit Card Department stating that they could do it. Standard Bank's email address have changed as well as their contact details so my previous emails came back unanswered. This morning after several minutes trying to explain to the gentleman this problem he wanted to get the ***** Department involved! Now I am not sure how it can be so difficult for the Credit Card Department to deduct my UCount points. Please advise.
53 replies
15 months ago
LekkeSlaap Bo!
We booked at the Check Inn Hotel in Sea Point through LekkeSlaap. We received everything we expected. We have never had any bad experience over the past 7/8 years we've been using LekkeSlaap. Always friendly & helpful.
53 replies
17 months ago
Capitec APP incorrect pin??
I'm really so fed up with Capitec Bank APP. Unfortunately it is the only way one can do transactions nowadays which is a HUGE problem when I am not living in the city & the closest branch is a 90km roundtrip costing me money in petrol & time. Lately I'm unable to log into my online banking as according to the APP I've entered an INCORRECT pin! After a while it seems as whatever the problem might be, I can then access my account even when entering the so-called incorrect pin again. Really Capitec??? Is this the way to go? How do I explain to Suppliers that I am unable to pay them? Please advise.
0 replies
25 months ago
Access to bank account prohibited by selfie
So this morning, being the 25th of the month, I go onto my banking account just to NOT being able accessing my account via my computer. The banking app requires a selfie to be taken but then doesn't ALLOW me to take the selfie. So currently I'm still looking at the wriggling dots without access to my account. Without any warning! I'm unable to phone them.
56 replies
31 months ago
Sies Capitec
So much for "customer service". I spoke to a very not interested person in the ***** Department. I paid money from my Capitec account into another Capitec account for purchases from a seller who disappeared with my money & purchase, changing names as the days go on & not returning my calls. I'm prepared to get an affadavit in order for this money to be reversed but sadly, my problem is not theirs. I've always had good experiences from Capitec & but this one is VERY sour. Sad to say we've moved all our accounts over to Capitec.
131 replies
40 months ago
Incomplete order on LOOT
I've tried 4 times since 30 December 2022 to complete an order on Loot for a text book needed for my son for school. I've received 2 ticket numbers on 03 January 2023. Yesterday I phoned & spoken with an Ebrahim who committed to resolve my case & revert via email. I'm awaiting his response eagerly. I've given him the 2 numbers 199082 & 199225. Just now I received ANOTHER email from LOOT informing me of my incomplete order & just how they are ready to help ... Now I've received another ticket nr 199666 as I've sent them another email. In the meantime I've confirmed payment for this transaction 4 times already via my bank app! This is really ridiculous. Please help.
0 replies
54 months ago
Poor customer feedback
I've done business with Bonpak Johannesburg for quite some time. The past year service has really gone for a dive. I've ordered & paid for cosmetic jars end of May 2021 & upon receipt only received the jars. About a month ago I only received the caps. I'm still waiting for the shives that are the most important component. Note that this item is sold complete but in this case it was not so. My emails are not answered & I'm battling to make contact with a person higher than the manager. I've been told on various occasions how busy they are ... Aren't we all? I'm not patient anymore nor understanding as this issue has been going on for 5 months already! Is there any way I can get to a more senior person than the manager?
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)