Active since Aug 2021
When you no longer work for the Motor industry or withdraw from the fund they expect you to come to their office in JHB when you live 500kms away or else they will not accept the paperwork on email or with a courier how do they expect someone to travel that far when we live in a time where we have technology. Feels like they are want to run away from paying people out their own money.
Hollard insurance has definitely got to be one of the worst insurance companies out there. My vehicle was hit in the right front side at the end of April 2021 and it took them a month to approve my claim with no explanations for the delay. The vehicle was towed to Durban central panelbeaters as it was not driveable.The Vehicle was assesored by Hollard and then repaired by DCP. When going to pick up the vehicle on three occasions it was not complete to my standard. Last week friday I was going to take delivery of the vehicle only to find that all the engine mounts were broken off due to the impact and the wheel bearing had collapsed. According to the assessor of Hollard they do not cover mechanical damage due to accidents but will only cover body work this is totally rediculous and unsafe they expect a person to receive a vehicle that is unsafe and puts one life in danger. It is truly sad how Hollard as an insurance company does not value the safety of people.It been four months months and I do still not have a vehicle.