MW
Melonie W
Active since Aug 2021
13
Reviews
0
Industries
Reviews
13 reviews9 months ago
So, Krystal Padayachee assisted me and I was fortunate that I got her again
So, Krystal Padayachee assisted me and I was fortunate that I got her again. And I know many would think what are saying when you say she was friendly and efficient on this platform, but, she has been. Sometimes you just get the tone of someone in their responses, and she's been consistent and professional throughout. Really appreciate her input and guidance provided
53 replies
10 months ago
Krystal Padayachee was wonderfully efficient and helpful
Krystal Padayachee was wonderfully efficient and helpful. There was no unnecessary delays and she was quick in her responses. She maintained a friendly and kind service throughout our chat.
53 replies
15 months ago
Rutendo Adelaide was professional, efficient and friendly
Rutendo Adelaide was professional, efficient and friendly. Response was quick with detailed information. Even with questions I forgot to ask
56 replies
17 months ago
I was assisted by Julian David to add my cat to my existing Pet Insurance
I was assisted by Julian David to add my cat to my existing Pet Insurance. The service was efficient and speedy. Julian was so professional and friendly and he handled everything sufficiently. Everything was done in maybe +/- 15mins
56 replies
19 months ago
Peter - Tshegofatso Mtlakala was efficient
Peter - Tshegofatso Mtlakala was efficient. Although waiting time was a teeny weeny bit long due to high call volumes, the service was quick and efficient. No unnecessary back and forth.
53 replies
34 months ago
*********** & Inadequate Supplier
I wish there was a rating of -1, because that is exactly the rating I would give this place. The Venue is also a supplier of food/sandwiches to dialysis units around Cape Town (Western Cape). Unfortunately, they do not deliver on what they advertise. I am a patient at one of these units they supply food/sandwiches to. And over the past 2-3 years, we, as patients, have consistently asked and complained about the food we're supp**** with. Unfortunately, I'm not able to upload pictures here to show what we are provided with by this place. Some of the standard sandwiches that's on the menu and we need to select from is: - Chicken Mayo - Tuna Mayo - Egg Mayo - Cheese and salad (basically lettuce) - Pressed Beef and cheese Other: - Burgers - Fish Fingers??? These orders are taken and submitted on a weekly basis. Unfortunately, it is clear that they do not understand what they have on their menu nor what it is that is being ordered. The mayo sandwiches do not have any mayo on it. Instead, for some wonderfully odd reason, the mayo is either missing or replaced by black pepper corns. The tuna mayo sandwich is literally taken out of the can or whatever it is and plopped in the middle of the sandwich. I have consistently asked to add/include the mayo (because that's my order - tuna mayo), but unsuccessfully, they just blatantly refuse. I'm regularly provided with tuna black pepper corns sandwiches and of late, they've decided to give it on brown bread. My order has not changed (because I was pro-active and thought let me not confuse them any more than what they already are). It's tuna mayo on white bread. They once sent a fish finger sandwich (as dry as the Kalahari Desert - no mayo, no tomato sauce or chutney, not even butter) that I did not even bother with.... went through my session starving. Why is it taking so long for the company to get rid of them? Because they got rid of the previous supplier really quick and hastily. And there was absolutely nothing wrong with the previous supplier. QUESTIONS!!! Then, apart from the mess ups with the sandwiches, it is consistently being delivered late. As dialysis patients, we are technically supposed to eat that first hour of being on the machine (if you're going to eat something), but no, the food are delivered long into the second hour of dialysis. We should probably ask the unit to get Checkers to cater/supply us with sandwiches. It's highly likely they'll do a much better job of providing us with what we order. In fact, today, sandwiches were bought at Checkers for a couple of patients because the supplier decided not to follow the orders submitted nor the updates. It really cannot be that difficult, I mean, really. Request: If you do know of a more reliable food supplier, please let me know? I promise, there’s a lot of patients more than happy to drop the current one, even though the company does not want to do so.
0 replies
37 months ago
Perhaps not the greatest of service from King Price as after a few years of loyalty my policy was only going to be continued together with a car or household insurance, so that's + R4000 down the drain
Perhaps not the greatest of service from King Price as after a few years of loyalty my policy was only going to be continued together with a car or household insurance, so that's + R4000 down the drain. And having submitted a claim for my cellphone, I did not get anything in return, not new phone, nor the money to buy a new one. So King Price's regulations or policies leaves much to be desired. I'm not likely to recommend it to any of my friends, family or acquaintances. In terms of Emely's service in assisting me, she's been absolutely outstanding, and if I were to sell King Price to anyone, it will solely be based on the service received from her. She's been consistent in her friendliness, professionalism and detail provided.
53 replies
43 months ago
Tamryn Hendricks
Had a very good assist from Tamryn Hendricks. She's friendly, professional, detailed and knows what she's "promoting".
133 replies
54 months ago
Grateful patients (dialysis)
Since the day I started with dialysis at this unit, which have been a veeeeeeeeeeery long time ago, I have been a happy and satisfied patient/customer, even on the days when I did not feel great, much less good. The staff are outstanding, the service excellent, if only the whole of NRC could be like them, it's the home away from home, in fact, the unit has been more home to me than my own home. Thank you NRC Plumstead, keep doing what you're doing.
0 replies
Review Distribution
5 Star
6 (46.15384615384615%)
4 Star
6 (46.15384615384615%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (7.6923076923076925%)