PO
Prudence O
Active since Aug 2021
3
Reviews
0
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Reviews
3 reviews5 months ago
Rude on duty manager at The capital Sandton hotel at Catherine street
Just want to complain about Byron Rakhodod who came to us being very disrespectful and arrogant, we were seating by the pool area and having our drink from the room, instead of addressing us with respect and nicely he literally bul**** us, I even called him Oga he said to don’t me oga, the guy that was with him called Mandla Khoza who shame was very respectful and humble. He was even bragging tha he is the manager on duty, even though people did a mistake u talk to u properly. It shows how the staff lack morals and are very rude using their power to intimidate people.
0 replies
17 months ago
Unhappy client
My son had a birthday celebration this past weekend, the lesson was suppose to be an hour but it was cut short to 30mins, on their own accord they decided to stop the lesson without informing me the parent, their excuse was, the kids were misbehaving, one got injured and they were thirsty. My son was not pleased at all because they wanted to play but there coach decided to just shorten the lesson. All I got when confronting the situations is excuses after excuses and lies, no apology or nothing. I paid R6000 for an 1 lesson and got half, would never recommend this service to anyone for a golf party. Their service was very poor, for 23 kids and 10 adults only 1 waiter was assigned. So disappointed as I really loved that place, good sport for kids and adults but failed on parties.
56 replies
21 months ago
Unhappy client
My mother passed away in 2017 and was buried, we got the funeral policy money after the funeral, we the claimed again for her retirement cover till date we did not receive that money, we sent all the documents nothing, my brother was also insured in my mothers policy and he was supposed to be covered for death which was in 2019, I went to claim for the policy it’s been 6years now and all we get is stories. Old Mutual I don’t know if it’s ur workers or rules but u guys are *****sters.
53 replies
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1 Star
3 (100%)