KS
Karen S
Active since Aug 2021
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
SA Multiloads Took My Deposit and Disappeared – No Service, No Refund
I am extremely disappointed with the service—or lack thereof—from SA Multiloads. After paying a deposit of R3500 for a service that was promised, the company completely vanished. It has now been over two months, and not only was the service never delivered, but I have also received no communication or refund. Attempts to contact SA Multiloads have been utterly futile. They do not respond to calls, emails, or messages, and there seems to be no way to reach them. This experience has left me feeling frustrated and cheated. I trusted this company with my money, and they have failed to uphold even the most basic standards of customer service and accountability. I am posting this review to warn others—do not engage with SA Multiloads unless you want to risk losing your money. I sincerely hope this public report prompts them to take responsibility and return my deposit.
0 replies
7 months ago
Beware of SA Multiload - the company doesn't exist!
I’m writing this to warn others about SA Multiload, a company that appears to be operating *****ulently. They quote every customer a flat rate of R7000 for furniture removals, and demand an immediate R3500 deposit to secure the booking. Once the deposit is paid, the problems begin. There are no trucks, no service, and absolutely no communication. They cancel at the last minute or simply disappear. Phones are switched off, emails go unanswered, and WhatsApp messages are ignored. No one receives their deposit back. They claim there’s a 30-day refund policy, but it’s just a stalling tactic. Many customers have waited far longer with no resolution. It’s a ****, plain and simple. I urge everyone to stay far away from SA Multiload. They are taking advantage of people in vulnerable situations, especially those who are relocating and under pressure. I’ve since discovered multiple similar complaints from other victims online. If you’ve been affected, report them to the Consumer Protection Directorate and SAPS, and share your story to help prevent others from falling into the same trap.
0 replies
7 months ago
SA Multiload Took My Deposit – No Service Delivered, No Refund!
On 21 August 2025, I paid a deposit of R3,500 to SA Multiload for a furniture move from Somerset West to Roodepoort. We agreed that the truck would arrive at 08:00 on Saturday, 30 August to begin loading. That morning, no one showed up. No call, no message—just complete silence. We were forced to move all our belongings onto the pavement ourselves because the cleaners were scheduled for 11:00 and the new tenants were arriving at 14:00. I tried contacting Lisa, who initially ignored all my calls and WhatsApp messages. Only after 10:00 did I receive a brief WhatsApp saying the driver couldn’t make the trip. No apology. No alternative plan. Just a message. Since then, I’ve been trying to get my deposit refunded. It’s now been weeks, and I’m still waiting for the R3,500 they took without providing any service. This is unacceptable and unprofessional. I trusted SA Multiload with my move and they failed me completely. I demand a full refund and accountability for the stress and inconvenience caused.
53 replies
57 months ago
Bad service delivered by Airbnb
This is an urgent warning to everyone planning to make use of Airbnb. Like many before me, I had a very unpleasant experience due to Airbnb not delivering after sale services and channeling all communication to a computer system. After booking an apartment in Clifton hosted by Josh du Preez, I read some very disturbing reviews regarding the apartment on the Airbnb website. When I made enquiries, I was assured that the building is old, but the apartment is excellent. After my arrival I found an old, but well-maintained building. The inside of the apartment was shocking. There was no sign of the furniture in the adverti*****t on the Airbnb website. The floors were dirty, the filthy rug was turned upside down to hide the dirt, the smell of cigarette smoke was overwhelming, and the second bedroom is a tiny geyser room. The kitchen cupboard contained rotten tins and dirty garbage bags, electric wires hang from the main bedroom ceiling, electrical cables on extensions came from cupboards and an electric wall plug was burned. The place is a health and safety risk not suitable for human residence. We paid for seven nights, but only spend one night at the apartment. After contacting the host via the Airbnb app, the host indicated that they would approve a refund. Afterwards the host declined the refund. After numerous attempts to contact Airbnb on their app as well as Facebook page my husband have still not receive any positive correspondence from them.
0 replies
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4 (100%)