Active since Aug 2021
I had 5-star service from Ruan de Bruin in Durban. He made selling our Mazda 2 a breeze. He facilitated the transaction so smoothly from 1st appointment to view up to concluding the sale. Always courteous and on time. Thank you, we appreciate this level of service.
What a fantastic experience from start to finish, from arranging for collection of the console, quote, authorisation to repair and return of the console. Literally not a single phone call to follow up on progress or clarity on the repair required. The whole process from collection to return was a week and the console is as good as new. Can't ask for much for that this when it comes to service & repair!!!!!!!!!!
Absolutely useless, only gets 1 star because there is no option for 0 stars. I do an online order on the Steers APP. They debit my bank account, then advise the selected store Steers Bluff can't accept the order and store must be contacted directly. Manager advises me that order wasn't received and checks with Yumbi, who administer the APP. Manager calls back and advises that I will receive a reversal within 24 to 48 hours. I tell him this is not acceptable and I'll never purchase from Steers or anybody in their group. He then proceeds to thank me!?!?!?!?!?! The franchise owner must be really proud of this manager. Definitely don't deserve any support from me.
BEWARE!!!!!! Full on scammer this one. I used to deal with Liezel Coetzee (moobacon999@gmail.com and Moobacon999@outlook.com) on BidorBuy and didn't think anything of responding to her email advertising software for sale. It seems though that is her MO, sending out mails to individuals that previously purchased from her on BoB. Promises to send license key after payment. After payment there is no lack of lame excuses from loadshedding to time differences etc. Will also report her to TymeBank.
Probably the worst experience ever with a service provider. Opened a new account and upon first deposit my profile was blocked and account locked. Was told to contact the fraud department which I duly did last night and told to submit the proof of payment of the deposit. This was duly done and advised that profile should be re-activated within 1 to 4 hours. This morning profile is still blocked and I again contacted the fraud department. I was advised by the consultant that the deposit was in the process of being verified with Standard Bank and account should be re-activated in less than an hour. Not quite sure why the deposit needed to be verified with Standard Bank as the consultant confirmed that TymeBank had received the payment from Standard Bank. 3 Hours later the account is still locked. What do we need to do to get access to our OWN money? This seems to be a very common issue with TymeBank. Payments need to be made, non-payment of accounts have consequences!!!!! Best thing about the whole experience on each call I have had to hold the line for at least 15 minutes!!!!!!!!!!!!!! Finally now after another 20 minute call the profile has been unblocked.
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