ZG
zola G
Active since Aug 2021
2
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0
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Reviews
2 reviews52 months ago
Prosper funeral solutions not responding to calls or giving satisfying respond
They are incompetence, their calls are either not answered or it rings continuously with no answer. The reception is clueless as well as client service personnel. I've been trying to get ahold of them since the 23rd of December with no luck. When I finally make contact with them on the 6th of January they cant answer my concern they keep on giving One life numbers of which I did call and they told me they are only underwriters of the policy Prosper still handles all debit orders. This is my story, I have a policy with Prosper funeral solutions which I initially paid R150 then they increased it (R195) to due to covid-19 as they say which was not communicated with us the clients. Fine I didn't mind . They then deducted for December an amount of R670. I'm still being sent back and forth between prosper funeral solutions and one life which is the underwriters. I don't know what to do anymore. It been three years I'm paying for both my policy.
0 replies
56 months ago
Bad Service
So today my mom went to shop at Chester butchery Isipingo by herself and she was carrying a meaty that cost her mor then R3000. I always buy meat at this butchery and request an Uber. Apparently they refused to let the driver in and said my mom must take her stuff out of the gate as Uber drivers are no allowed in which it was the first time hearing about it. SO ,I had to pay for the ride coz the Uber driver was there. I tried calling their number at Chester isipingo the phone rang and there was no answer. I'm very disappointed that they made the old lady carry so much meat just to go meet the driver. IT WILL BE DEFINITELY MY LAST TIME BUYING FROM THERE.
53 replies
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1 Star
2 (100%)