RG
Rayeson G
Active since Aug 2021
3
Reviews
0
Industries
Reviews
3 reviews56 months ago
Horrible customer Service !!!
I have been with budget for many years. my claims have always been handled professionally. However the last 2 claims was horrible. The call center promises someone will call you. But no calls. The assessor are like Gods. It is impossible to get hold of one and they NEVER callback. I am still awaiting for customer service to get back tome about my claim June that was contested. My August claim ( 11 Aug 2021 ) - my car has been repaired and I am still waiting for legal to contact the third party. Legal received documents a week ago. When i called yesterday they had not done anything. I was promised that legal ( Candice ) was to call me before end of day ( 30 Aug 2021 ) she was also promised to call me on the 24 Aug 2021 . I am still waiting. I want my Car. I expect Budget to recover the money from third party. I also expect the assessor to call me.
53 replies
56 months ago
Service center returned my bakkie with no oil in the engine
I have take my bakkie in for service in umhlanga. I was charged for fluid change and what ever else the service included. Was told that everything as been checked and sorted. I am not a mechanical person and I don't understand the inner workings of a car. I awesome the agent knew what was best and had given me what I paid for. Yesterday morning when I filled fuel, I ask the attendant to checking the water level of widow washer. While doing this he also checked the oil level. He informed me that there was no oil in my engine. I then check it twice. The oil stick came out dry. Too my horror I watched him fill 4 bottles of oil into my engine before the oil stick indicated the correct level. HOW CAN THE AGENT REMOVE THE OLD OIL AND NOT TOP IT UP WITH NEW OIL!
0 replies
56 months ago
Service center returned my technical with no oil in the engine
I have take my bakkie in for service. I was charged for fluid change and what ever else the service included. Was told that everything as been checked and sorted. I am not a mechanical person and I don't understand the inner workings of a car. I awesome the agent knew what was best and had given me what I paid for. Yesterday morning when I filled fuel, I ask the attendant to checking the water level of widow washer. While doing this he also checked the oil level. He informed me that there was no oil in my engine. I then check it twice. The oil stick came out dry. Too my horror I watched him fill 4 bottles of oil into my engine before the oil stick indicated the correct level. HOW CAN THE AGENT REMOVE THE OLD OIL AND NOT TOP IT UP WITH NEW OIL!
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)