KM
Keitumetsi M
Active since Sep 2021
3
Reviews
0
Industries
Reviews
3 reviews46 months ago
Day light roberry
I have never in my life went to such poor customers serviced store...lack of service.. The unwillingness to assist... I went to a store at katlehong on the 12 looking for PVC ceiling and I stood there for atleast 10 minutes without getting any help...how you display things that you don't have in stock still shock me..I wanted cornice 3 packets ..while packaging stated value pack I was told they are priced individually when I asked y on the packaging they wrote value pack no one could answer me...which lead me to think that really this hardware is taking advantage of us..why are we serviced by you're tellers sitting down while we customers have to wait for more than an hour. You have many staff members I don't know why the manager doesn't delegate as the staff wants to be at the front all of them of which to me that doesn't make sense. They way we as customers are treated and to top it all the lack of information regarding products that you are selling is shockingly. How can you run a business without making sure we as the customers are assisted by some one that can actual be able to answer just basic info regarding what we want to buy.. I am no longer going to support this business because you actually don't Care about you're customers.
0 replies
56 months ago
Metropolitan mashonisa style
What fraudsters this company is...after not being aware that my policy had lapsed i continued making payments that we gladly received and allocated to someone's else policy...after sending my Po's the policy was reinstated by who as o didn't consent....all metropolitan had to do was refund me my money back but no....now i must send them a letter to cancel my policy which policy cause the one I had had lapsed...this company has total disregard for their customers after constantly telling them that I took a policy elsewhere now I must be on the wrong take the blame like really..when I have been paying them from 2019 till 2021
53 replies
56 months ago
CSI for metropolitan
I have never met any business that lacks customer service like this company...I have been referred to 3 consultants that didn't even bother to check if my query was attended to...all of them have requested proof of payment I sent them but seemingly I have to wait 8 month's for them to trace my money
53 replies
Review Distribution
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1 Star
3 (100%)