Chane E's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

CE

Chane E

Active since Sep 2021

6

Reviews

0

Industries

Reviews

6 reviews

Emerald Resort & Casino

11 months ago

Awful experience

Unfortunately, my husband and I had a less than satisfactory experience... On arrival, we were told about the R500 "breakage fee" - for a one night stay. This was not advised before at any stage of making the booking. It even said on the confirmation that "Taxes and Fees" were R0, the amount of R1080 included taxes and fees and that the total due on arrival was R0. Not only was this frustrating, it was also embarrassing, as the entire trip had been planned and budgeted for. This constitutes false advertising and is extremely misleading for clients. Additionally, there was an unmentioned fee of R10.81 for a vehicle permit. This issue could have been avoided with 1 simple line on the confirmation reservation where it states what is to be paid on arrival! Additionally, the staff leaving the reception were refusing other clients to enter and were extremely rude. The night of our stay just increased our frustration as there was no internet or TV. No notice was given to the guests, I had to call someone to find out what was happening only to be told that IT was "sorting it out" with no ETA on when this "free service" would be rectified. That is unfortunately not the level of service that I expected from a high ranking hotel... What I find extremely strange is that we were billed this R500 "breakage fee" on arrival, then you receive the cash as you leave; with no inspection of the property? This makes the fee utterly pointless.

0 replies

55 months ago

Is it worth going to Ster-Kinekor at all?

If I could, I wouldn’t give the east rand branch one star. The customer service was terrible. The staff are rude (eye rolls and tongue clicks included.) there were no trays which the staff do not communicate with you and instead just leave your products on the counter. There was also a complete lack of Covid measures. He movie itself (The kingsman) was a little out of focus. Honestly, I would rather save my money and not go to this theatre again.

0 replies

58 months ago

Edgar’s east rand mall

The false advertising is appalling. Take 3 for 89.90 meanwhile it’s take three and pay 89.90 *per* item. When taken to the cashier the attitude is even worse. She took us to the adverti*****t and condescendingly pointed out the marketing error. She then rudely finished the transaction complete with eye rolls and tongue clicking. I find this disgusting as she is client facing. Do not go to Edgar’s East Rand mall

4 replies

60 months ago

Clicks El Ridge

Very very poor customer service at El Ridge.

0 replies

The Orange Car Wash Company

60 months ago

Slow service at Orange Carwash in Rynfield

Very very slow service. Waited over 2 hours for a basic car wash.

0 replies

Kauai Food & Juice Co

60 months ago

Kauai Boksburg

Kauai Boksburg is awesome. Friendly staff and great service.

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

1 (16.7%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

5 (83.3%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy