K
Kevin T
Active since Sep 2021
5
Reviews
0
Industries
Reviews
5 reviews8 months ago
Great service
Easy to find items, always fully stocked and coupled with staff that is ready to assist.
106 replies
17 months ago
Telkom Mobile Synister Billing System
Telkom gives customers an option to pay their account online (immedicate payment) and after the customer has paid they still deduct the monthly subscription. It is very odd and synister that Telkom does not track and allocate immediate online payments and then charge an exorbitant penalty fee of R 202.70. This practice is not customer centric and it is treacherous and appalling to say the list. I'm not happy at all with your service and practices. This practice amounts to de*****ing loyal customers.
0 replies
19 months ago
Terrible, poor quality Pillows and Customer Service
Volpes Boksburg, K90 Shopping Centre: I bought two king size pillows from Volpes that were of a poor quality and when I tried to return them, I was informed, they don't accept returns on pillows for hygiene purposes. I explained that the pillows were never used without pillow cases, however, it became a heated argument. In this altercation, I learned that their pillows did not have any warranty and it was their store policy to not accept returns of pillows because of hygiene. Yet, I was surprised to learn that they accept returns on duvet covers after use. After we refused to leave the store with these poor quality pillows and challenged the manager on their unreasonable policy, he finally conceded to exchange the pillows. However, if we accept the exchange, we can never return them to the store again. Their pillows are a puff of poor quality poly fibre filling that renders the pillay flat when you lie on it. To date, we wake up with sore necks and backs. I wouldn't recommend anyone buying pillows from Volpes, period. Their attitude towards customer service is unprofessional, cold and uncaring.
0 replies
52 months ago
Excellent Customer Service - New Contract Transition
The Mondo consultant new exactly where I was and were I wanted to be with the service I needed from Telkom. She was professional and thourough in making my transition to the new contract with ease. Thank you to the Mondo consultant for the excellent customer service experience.
53 replies
56 months ago
Enlighten Rewards
I redeemed by points on 13/08/2021 and they were delivered within the promised 30 working days period. Thank you Enlighted
134 replies
Review Distribution
5 Star
2 (40%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)