JP
Jacqueline P
Active since Sep 2021
3
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3 reviews52 months ago
Health staff come on duty and sit or my apology they are paraplegic
Z Good morning My name Jacqueline Phetlhe from Kiblerpark Johannesburg On 10th January went to Kiblerpark clinic at 7 30 1Most of nurses were late and not ashamed dragging their feets 2 There were 4 nursing staff sitting on the tent next to entrance from the time they started 2a I went there to que for my daughter Zimkhitha Ndovela nobody come to ques 1To asses patient or ask if there is anybody coughing in que there were just sitting and laughing My question is why are those professional payed for can't they not be used somewhere where there is shortage as they were sitting the past 3hrr After queing for 3hrs I was in wrong que I should have come to them and tell that my daughter coughing as they can't leave their chairs When I told them that guy's you have been sitting on your bumps the whole morning we have a right to be informed They started arguing with me still sitting in front of patients not even the manger who was there intervene or call me on side When I told them that they can't manage they own shift .Maneger helling outside people on the street watching and poor patients who were sick for this unprofessional behaviour I will olso report this to Nursing council Regards NB staff overpowering manager Show quoted text Show quoted text Good morning Please note this is not the first time of this observation People on ques not being asses as there was mother with child standing no chairs was offered as 4staff members occupieng chairs It wouldn't have cost them 2minutes to go to ques and Follow bathi Pele to inform us so that we know we are in right ques or it's not part of unprofessional staff who behaved like straatmates Infront of public and patients Please note witness prepared to come Regars Show quoted text Show quoted text Good day Please read below Show quoted text Good day Can i please have verification that the big guys with Jeans as they all not having their name tag paraplegic Regards Show quoted text
0 replies
56 months ago
Misinformed
Good morning My name is Jacqueline Phetlhe For the last past years I have been hearing different diagnosis from urologist.When is the end of this .What is medical and dental society intervene in this matter My daughter who is now 22 years old have been leaking urine for past 5years and been attended by urologist with different diagnosis. 1Dr. From mulberton hospital the Urologist did cystoscope and said there isl nothing wrong she must do pelvic floor exercises and gave her medicine which did not work 2Dr liebenberg from Garden city who did sonar from his room and said she has stricher and took her to cystoscope and fix which did not help then gave her medication for months that did not work 3Dr Van. Wjik from Urology hospital took her for cystoscope said bladder muscle damage can only be treated by putting leads and machine for 2weeks then do implant and batrey and change after 7years that also did not work DrVan wjik did not inform us this is for trial.and it was The last time we saw the Doctor it was post cystoscope.We did not see Dr post leads insertion to explain how did operation went and what to expect therafter.My daughter had sutures on buttock which were left open for 2weeks which were not absorbable .We have not heard or seen doctor post operation till now 4The Rep Eyvet from Metronicd company told us she would get authorisation which she did post operation and showed us how it works and will be out in 2weeks.When the device that cost R48 000 from prosthesis benefit which is depleted, the is not working I ask her why they did not tell us this is for trial The lady just said she is apologizing meaning she acknowledges that they wrong and apologizing does eas our pain. Was this done because of race as Batho Pele says very well we have right to be informed which we were denied The effect and damage that this caused to my daughter; depression which triggered bipolar suicidal and worse now she had good years no depresion and bipolar until leak. If only we had 2Drs with the same diagnosis we were going to prepare for accepting the condition. When is the end become end ,we have been given different diagnosis ,Dental and Medical association must help. Why is medical aids providing companies with equipment not tested for profit gain in expense of human beings Regards Show quoted text Show quoted text Show quoted text Show quoted text Show quoted text Show quoted text Show quoted text Show quoted text Good day May you please assist with below detail information The thing is we seen 3doctors 3same operation 3differrent diagnosis but 1bladder.All this people are specialist of same field How is medical care in South Africa? Are we taken for granted because we can't sue. Please assist I know eff it's for people Regards Show quoted text Show quoted text ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Mon, Sep 20, 2021, 13:39 Subject: Fwd: Complain regarding medical care To: <kphetlhe9@gmail.com> ---------- Forwarded message --------- From: Info@hpcsa.co.za <Info@hpcsa.co.za> Date: Fri, Sep 17, 2021, 09:46 Subject: RE: Complain regarding medical care To: Jacky Phetlhe <jackyphetlhe@gmail.com> Dear Jacky Phetlhe Thank you for your e-mail query which is attached below. Kindly find attached complaint form to be completed and emailed back to our Legal Department for further investigations. Please don't hesitate to contact us should you require any further assistance. Yours Sincerely Tshepo Mabokela Info Team HEALTH PROFESSIONS COUNCIL OF SOUTH AFRICA 553 Madiba Street, Arcadia, 0083 PO Box 205, Pretoria, 0001 Tel: +27 (0) 12 338 3900 Web: http://www.hpcsa.co.za Email: info@hpcsa.co.za From: Jacky Phetlhe <jackyphetlhe@gmail.com> Sent: Thursday, 16 September 2021 12:37 PM To: Info@hpcsa.co.za Subject: Fwd: Complain regarding medical care CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, please forward this email to IT Helpdesk ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Thu, Sep 16, 2021, 12:33 Subject: Fwd: Complain regarding medical care To: <complaints@ohsc.org.za> ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Thu, Sep 16, 2021, 12:21 Subject: Fwd: Complain regarding medical care To: <alerts@hellopeter.com> ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Thu, Sep 16, 2021, 11:45 Subject: Fwd: Complain regarding medical care To: <info@comms.hellopeter.co.za> ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Thu, Sep 16, 2021, 11:36 Subject: Fwd: Complain regarding medical care To: <complaints@medicalschemes.com> ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Thu, Sep 16, 2021, 11:34 Subject: Fwd: Complain regarding medical care To: <enquiries@sacpa.co.za> ---------- Forwarded message --------- From: Jacky Phetlhe <jackyphetlhe@gmail.com> Date: Thu, Sep 16, 2021, 11:31 Subject: Complain regarding medical care To: <kenneth9@gmail.com> Good morning My name is Jacqueline Phetlhe For the last past years I have been hearing different diagnosis from urologist.When is the end of this .What is medical and dental society intervene in this matter My daughter who is now 22 years old have been leaking urine for past 5years and been attended by urologist with different diagnosis. 1Dr. From mulberton hospital the Urologist did cystoscope and said there isl nothing wrong she must do pelvic floor exercises and gave her medicine which did not work 2Dr liebenberg from Garden city who did sonar from his room and said she has stricher and took her to cystoscope and fix which did not help then gave her medication for months that did not work 3Dr Van. Wjik from Urology hospital took her for cystoscope said bladder muscle damage can only be treated by putting leads and machine for 2weeks then do implant and batrey and change after 7years that also did not work DrVan wjik did not inform us this is for trial.and it was The last time we saw the Doctor it was post cystoscope.We did not see Dr post leads insertion to explain how did operation went and what to expect therafter.My daughter had sutures on buttock which were left open for 2weeks which were not absorbable .We have not heard or seen doctor post operation till now 4The Rep Eyvet from Metronicd company told us she would get authorisation which she did post operation and showed us how it works and will be out in 2weeks.When the device that cost R48 000 from prosthesis benefit which is depleted, the is not working I ask her why they did not tell us this is for trial The lady just said she is apologizing meaning she acknowledges that they wrong and apologizing does eas our pain. Was this done because of race as Batho Pele says very well we have right to be informed which we were denied The effect and damage that this caused to my daughter; depression which triggered bipolar suicidal and worse now she had good years no depresion and bipolar until leak. If only we had 2Drs with the same diagnosis we were going to prepare for accepting the condition. When is the end become end ,we have been given different diagnosis ,Dental and Medical association must help. Why is medical aids providing companies with equipment not tested for profit gain in expense of human beings Regards
0 replies
56 months ago
Complain about procedure
is Jacqueline Phetlhe For the last past years I have been hearing different diagnosis from urologist.When is the end of this .What is medical and dental society intervene in this matter My daughter who is now 22 years old have been leaking urine for past 5years and been attended by urologist with different diagnosis. 1Dr. From mulberton hospital the Urologist did cystoscope and said there isl nothing wrong she must do pelvic floor exercises and gave her medicine which did not work 2Dr liebenberg from Garden city who did sonar from his room and said she has stricher and took her to cystoscope and fix which did not help then gave her medication for months that did not work 3Dr Van. Wjik from Urology hospital took her for cystoscope said bladder muscle damage can only be treated by putting leads and machine for 2weeks then do implant and batrey and change after 7years that also did not work DrVan wjik did not inform us this is for trial.and it was The last time we saw the Doctor it was post cystoscope.We did not see Dr post leads insertion to explain how did operation went and what to expect therafter.My daughter had sutures on buttock which were left open for 2weeks which were not absorbable .We have not heard or seen doctor post operation till now 4The Rep Eyvet from Metronicd company told us she would get authorisation which she did post operation and showed us how it works and will be out in 2weeks.When the device that cost R48 000 from prosthesis benefit which is depleted, the is not working I ask her why they did not tell us this is for trial The lady just said she is apologizing meaning she acknowledges that they wrong and apologizing does eas our pain. Was this done because of race as Batho Pele says very well we have right to be informed which we were denied The effect and damage that this caused to my daughter; depression which triggered bipolar suicidal and worse now she had good years no depresion and bipolar until leak. If only we had 2Drs with the same diagnosis we were going to prepare for accepting the condition. When is the end become end ,we have been given different diagnosis ,Dental and Medical association must help. Why is medical aids providing companies with equipment not tested for profit gain in expense of human beings Regards
0 replies
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