BM
Boitumelo M
Active since Sep 2021
5
Reviews
0
Industries
Reviews
5 reviews29 months ago
Charged R300 for name change that was not my fauly
ChargedR300 for a name change that was initialy changed during booking and now it reflects different. please assist
0 replies
32 months ago
Dr Isila is *********** and rude
Dr Isila admitted my son for a whole week, his health degressed. She would promise to come see us and not come. she shows no remorse for her actions
0 replies
55 months ago
Pathetic customer service
Bad customer service. Spoke to man on the phone trying to query about specifics of my booking and he was rude The advert is also misleading as it mentioned that there were double beds available, only to find its single beds. He was so rude and unprofessional
0 replies
55 months ago
Old Mutual Refuses to pay my claim
Old Mutual refuses to pay my elite severe illness benefit claiming I have not provided documentation. I have since sent them all required documentation but they continue to drag their feet. This is my second review and still no assistance in this regard instead they insist on no documentation.
0 replies
56 months ago
Disappointing service, claim has not payed out!
Old Mutual has been delaying my insurance payout for more than two months now. I have sent them all my Drs records and proof that I had cancer and went through chemo but they keep delaying the payout. I am extremely dissatisfied with the service and I have been paying my premiums for years. This is highly unacceptable! I will not accept this and I will not refer any of my family members to old Mutual Name: Dorothy Mathebula Contract no: 13638917 Contact no: 0760500159 Benefit claim: severe illness benefit plus.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)