Active since Sep 2021
My name is Constantino Luvango, and my policy/reference number is MYEWS411631. I submitted a claim for vehicle damage due to Mechanical fault Despite multiple follow-ups, the response from your team was excessively delayed, which I believe was intentional and employed ********* tactics to prolong the process. This delay forced me to repair the vehicle myself out of necessity, incurring personal expenses. Subsequently, when I informed your team of the self-repairs, the claim was deemed invalid. I find this approach to be misleading and akin to ****-like practices, as it appears designed to avoid payout by encouraging policyholders to act independently and then using that as grounds for rejection. This experience has been highly frustrating and has eroded my trust in MySure Insurance. if you need mechanical warranty avoid mysure.
i purchased a 2014 BMW 328i m sport from dealership Fourbuy in Fourways in February 2024. The sales man "Quinn Scheepers and Gerard" and the Sales manager "Wesley" are dishonest individuals ****ming and lie about the condition of cars that are been sold by the dealership. they don't disclose the condition of the cars, they sale cars with no service book history, cars that have been re-sprayed and with mechanical faults.