MR
Mpume R
Active since Oct 2021
3
Reviews
0
Industries
Reviews
3 reviews33 months ago
Bad service.
The concept is good, but the service is bad. I have been promised a refund since last August. Don't go for it; you have been warned.
0 replies
33 months ago
Cash withdrawn without my knowledge
So I sent cash last week (2 August) using @Capitec's cash send feature. I sent the cash withdrawal details to a friend of mine because she needed CASH. When she tried redeeming the voucher at the ATM, she was unsuccessful. I went to check on my App. Only to find out that the voucher has been redeemed. I followed up with @Capitecbank via phone and was told the voucher was redeemed the same day in Nelspruit. My friend is in Belfast, and I am in Secunda. I don't even know anyone in Nelspruit. And on top of that, I did not send the reference number to anyone, nor did my friend. How does that even happen? I called Capitec to report the incident, and they said they couldn't assist me.
60 replies
55 months ago
Changes to my policy
The service was great. The consultant was friendly,
53 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)