Hettie K

Active since Oct 2021

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Reviews

10 reviews

1 month ago

Nedbank no show

I visited the branch in Preller Bloemfontein on 20 April 2026 and to date received NO outcome or feedback. Nedbank is supposed to closed a bank account and transfer the funds to the estate bank account. How difficult can it be?

0 replies

Massmart Health Plan

9 months ago

Not answering phone calls

It is pathetic that you cannot get hold of any person via the phone to get authorisation for admission to the hospital

0 replies

Absa

15 months ago

Absa no response

It more than a year since I requested for the cheque account of the deceased to be closed and the funds paid out

1 reply

FNB (First National Bank)

27 months ago

No Service FNB

FNB does not even bother to respond to my previous review ***NF dated 18 March 2024. At the time of the review I was already waiting 7 months for a response. How can we help your?? Yeah right. After 8 months FNB does not seem to want to help me

1 reply

Absa

27 months ago

Poor Service Absa

I requested Absa to close the bank accounts for a deceased estate. I received the CoB but then nothing was done to close the accounts, transfer the funds and issue the bank statements as per my request

3 replies

FNB (First National Bank)

28 months ago

Poor service delivery

I requested bank statements for a deceased estate on 17 August 2023 but after months of numerous follow up emails and calls I still did not receive the bank statements.

4 replies

Absa

29 months ago

Pathetic service

I requested bank statements for a deceased estate in November 2022. The bank account was closed and the funds transferred but after numerous requests still no bank statements

5 replies

Sanlam

53 months ago

Death claim not paid out

Group Life Insurance is not paid out despite numerous requests and suggestions. PJ Loots passed away in May 2021 and a group life claim of only R34k is not paid to the surviving spouse as the deceased did not have a beneficiary. However, no Letter of Executorship is issued as the deceased had no other assets but Sanlam insist on a Letter of Executorship which is not going to happen. Sanlam wants to pay into estate bank account but even if a Letter is issued by the Master, the assets are less than R250000 and thus no bank account for the estate will be opened and in the meantime the spouse cannot access the little bit of funds she desperately needs

2 replies

Absa

56 months ago

Deceased bank closure

I submitted the request and supporting documents on 22 July 2021 to close the bank account and transfer the funds. It was before the data bridge of the Master. No responses or funds to date for ML Vorster

3 replies

Absa

58 months ago

Deceased account not closed

It's been 6 months since we received confirmation that the deceased signed for surety, but nothing happened and it is still active and not lifted. As a result the deceased bank account has not been closed. We are also waiting for the certificate of balance to be issued.

1 reply

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

0 (0%)

1 Star

10 (100%)

Hettie K

Reviews

Nedbank no show

Not answering phone calls

Absa no response

No Service FNB

Poor Service Absa

Poor service delivery

Pathetic service

Death claim not paid out

Deceased bank closure

Deceased account not closed

Review Distribution

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