PC
Preston C
Active since Oct 2021
3
Reviews
0
Industries
Reviews
3 reviews37 months ago
DISHONEST!!! REPAIRS CARS WITHOUT OWNERS CONSENT!!!
Very disappointed and furious with BMW Supertech Durban! My Vehicle went in for mechanical issues which by the way wasn't done because they where to busy trying to repair my car from the damage that they have caused by smashing my car in their workshop and doing body work and paint work without my consent. They then continued to be dishonest to me and tell me that they have done me a favor by fixing some other damage that the car previously had. The repair wasn't done well. In this company there is nobody that cares. As a customer I did not feel prioritized and have not received a sincere apology, my vehicle is sitting with the dealership from 13th December 2022 and presently still with them. I have not received one phone call from anyone in management to tell me about my car and months are passing by and I the customer is paying for a vehicle that I don't have. They have painted the vehicle and the paintwork is still incorrect. This is unacceptable! And a Joke! I would not recommend any of my friends and family to support such a dishonest and unreliable company. I will make my experience public and show footage of how they treat our vehicles at Supertech Arc, it is disgusting and filthy. I'm done keeping quiet and BMW SUPERTECH just takes advantage of my good nature. I have given enough time to rectify the situation. It's almost half a year I'm without my vehicle.
0 replies
37 months ago
EXTREMELY POOR AND PATHETIC SERVICE!!!! DISGUSTING
CUSTOMER SERVICES GIVES ME THE WORST SERVICE. THEY DO NOT COMMIT TO CALLING THE CUSTOMER BACK. IT LOOKS LIKE I ALWAYS HAVE TO FOLLOW UP. IM ALSO APPARENTLY DEALING WITH MANAGERS. MY VEHICLE IS SITTING WITH BMW FROM 13TH DECEMBER 2022 AND MY VEHICLE IS STILL NOT IN MY POSSESSION CURRENTLY. BMW SA CANNOT HELP WITH ANYTHING AFTER HAVING SUCH A TRAGIC EXPERIENCE IN THE DEALERSHIP. I WOULD NOT RECOMMEND OR EVER CONSIDER BUYING ANOTHER CAR FROM THEM. NO ONE TAKES THE CUSTOMER SERIOUSLY.
0 replies
55 months ago
Dotsure.co.za
I received excellent service from D'Angelo Whyte, he was very professional and very friendly. I recommend him to anyone!
53 replies
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5 Star
1 (33.333333333333336%)
4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)