Active since Oct 2021
I would like to advice all not to take, agree or accept contracts via phone from Mobile Talk. The telemarketers are so sly and basically manipulate customers to take the sim card even though you tell them that the night surfer data will be of no use to me because we are not internet junkies. They nag and nag until I give in. Two months down the line the debit did not go through and I emailed them asking for banking details to make a manual payment. I struggled to get the banking details and still after making the manual payment, they did not even pick it up on their system and they charged me 5 times the amount the month after. Rather do contracts over the counter. I have learned my lesson with accepting contracts via the phone with Mobile Talk.
My experience with Shakiri Masango was phenomenon. He assisted me professionally and made everything clear for me to understand.He is definetely an assett for this company.So well mannered and helpful.
I would like to commend Prime Meridian for great client services rendered everytime I had an inquiry or a claim.I appreciate the quick response when I report an incident and my claims being handled with excellence.Thank you Prime Meridian.
The service rendered regarding my claim was satisfactory.