Active since Oct 2021
I am extremely disappointed with the service I received from Satrix regarding my account, which was placed on hold as of the 26th of February 2025. Despite my repeated efforts to resolve the matter, I encountered constant delays, vague reassurances, and a lack of meaningful assistance. I was unable to withdraw my funds during a period of poor stock market performance. The delay caused me to miss critical opportunities to mitigate these losses, which were entirely avoidable had Satrix acted with urgency and efficiency. Customer care was unhelpful throughout this ordeal. I was redirected from one agent to another without any progress or clear communication. Despite being promised by the compliance team on the 10th of March 2025 that my issue would be resolved within a couple of days, seven days passed without any resolution. The only way I managed to resolve this issue was by refusing to end a call until my matter was addressed. After waiting three weeks with no progress, it became clear that no one had been working on my query during that time. Shockingly, I was only asked to submit additional information yesterday—something that could have been requested weeks ago. This highlights sheer negligence on Satrix’s part, as the matter was ultimately resolved within one day once I demanded action. This experience has demonstrated a severe lack of professionalism, efficiency, and respect for their clients. I cannot recommend Satrix and urge potential investors to exercise caution as this institution's service is dismally poor.
I’ve honestly never had an experience like this with any gynaecologist I’ve consulted with before. This man is disturbingly and disgustingly rude, and his practice is run so unbelievably unprofessionally. I’ve had appointments cancelled or rescheduled by him at the last minute with very little regard or concern. I’ve had lab tests done and no follow up from him or his office regarding the results until today. Even after expressing my dissatisfaction I have still not received my lab results. When I did eventually see him, he rushed through the appointment. My husband and I barely had time to ask questions. The lack of professionalism and compassion was what threw me off about this doctor. And to think that he is dealing with issues as sensitive as pregnancies, I was heartbroken at the complete insensitivity and disregard I experienced to say the least. For your own peace of mind, I would not recommend seeing this doctor. There are many wonderful patient, caring and compassionate gynaecologists you can see and for your own well-being, and getting the quality of service you would like/expect from a private doctor especially if you’re a concerned mom-to-be/trying to conceive and need a kind and caring professional to help you through such an important part of your life, then i would recommend that you please use someone else.
I’ve honestly never had an experience like this with any gynaecologist I’ve consulted with before. This man is disturbingly and disgustingly rude, and his practice is run so unbelievably unprofessionally. I’ve had appointments cancelled or rescheduled by him at the last minute with very little regard or concern. I’ve had lab tests done and no follow up from him or his office regarding the results until today. Even after expressing my dissatisfaction I have still not received my lab results. When I did eventually see him, he rushed through the appointment. My husband and I barely had time to ask questions. The lack of professionalism and compassion was what threw me off about this doctor. And to think that he is dealing with issues as sensitive as pregnancies and in my case a miscarriage, I was heartbroken at the complete insensitivity and disregard I experienced to say the least. For your own peace of mind, I would not recommend seeing this doctor. There are many wonderful patient, caring and compassionate gynaecologists you can see and for your own well-being, and getting the quality of service you would like/expect from a private doctor especially if you’re a concerned mom-to-be/trying to conceive and need a kind and caring professional to help you through such an important part of your life, then i would recommend that you please use someone else.
I’ve honestly never had an experience like this with any gynaecologist I’ve consulted with before. This man is disturbingly and disgustingly rude, racist and his practice is run so unbelievably unprofessionally. I’ve had appointments cancelled or rescheduled by him at the last minute with very little regard or concern. I’ve had lab tests done and no follow up from him or his office regarding the results until today. Even after expressing my dissatisfaction I have still not received my lab results. When I did eventually see him, he rushed through the appointment. My husband and I barely had time to ask questions. The lack of professionalism and compassion was what threw me off about this doctor. And to think that he is dealing with issues as sensitive as pregnancies and in my case a miscarriage, I was heartbroken at the complete insensitivity and disregard I experienced to say the least. For your own peace of mind, I would not recommend seeing this doctor. There are many wonderful patient, caring and compassionate gynaecologists you can see and for your own well-being, and getting the quality of service you would like/expect from a private doctor especially if you’re a concerned mom-to-be/trying to conceive and need a kind and caring professional to help you through such an important part of your life, then i would recommend that you please use someone else.
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